Bath & Body Works

Julianna Bringhurst 

on Google

3 weeks ago

Went to use my birthday reward which is a free item under $9. I went to get a hand sanitizer accessory and the cashier told me that I’m not allowed to get that for my reward (even though it doesn’t say that in the reward fine print). So then I picked another soap soap that was $8. She then proceeded to tell me I’m not allowed any big items even if they are under $9. I was told I can only get a small item. So I ended up getting a lotion I didn’t even want. She wouldn’t even honor the fact that the reward doesn’t say anything ... read more

Corrine Martinez-Leota 

on Google

a month ago

I picked up an order and the store experience was not like I’ve experienced in Murray or West Jordan. Not sure if worker was having not the best day but still felt unwelcomed. I explained I was there to pick up and order and she sent me to counter but after getting in line she comes up and moves stuff around and said she can now help me. I had a been traveling and didn’t go through her order and didn’t have a chance to give my daughter her the bag until a week later (it was her order/she doesn’t drive) she calls to tell me s... read more

Alex Bowen 

on Google

a month ago

I placed a pickup order at this location and they marked it as ready for pickup the same afternoon. I packed up my baby and drove 35 minutes to this location (only they had what I wanted in stock) and they had a sign up on the door that they decided to close early for the day since their ac was not working. The lack of communication on their end is the reason for the one star. Had I been notified that they would have been closing early afternoon after marking my order ready for pickup, I wouldn’t have driven that far. I spen... read more