Bath and Biscuits LLC

Julia M. 

on Birdeye

a month ago

I had an appointment scheduled yesterday at 2:00 for my elderly father's elderly rescue dog. Bath and Biscuits contacted me a few hours before my appointment and said an employee called off so they need to reschedule. I rescheduled my appointment for today at 2:00, which means I had to rearrange my schedule. They contacted us again mid-morning today to tell me they had cancellations today, and they were moving all appointments up so they could leave early. If I couldn't get there by noon, they couldn't help me. Well, I could... read more

Cindy O. 

on Birdeye

2 years ago

Bath and Biscuits was the worse experience we have had with any dog day care facility and grooming. The last bath and cut was terrible. When we called to complain they let us know they had let the groomer go and would not refund the money. Are dog looked pretty bad. Now lets talk about day care. She had lost her experienced staff and had kennel cough in her facility. It was a day to day nightmare while staff was constantly changing and awaiting the kennel cough clean up. Once again would not refund the money. This ... read more

Cindy O. 

on Birdeye

2 years ago

Bath and Biscuits was the worse experience we have had with any dog day care facility and grooming. The last bath and cut was terrible. When we called to complain they let us know they had let the groomer go and would not refund the money. Are dog looked pretty bad. Now lets talk about day care. She had lost her experienced staff and had kennel cough in her facility. It was a day to day nightmare while staff was constantly changing and awaiting the kennel cough clean up. Once again would not refund the money. This ... read more