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Bates Moving & Storage

4.5

About this business

Full-Service to Do-It-Yourself Moving & Storage. There's moving. And there's moving United. 

Location details

815 Benny St, Salisbury, MD, 21804, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.550 reviews
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Matthew Brown's profile image
Matthew Brown 
recommend  Recommended
5 years ago

Bates is the best. I have never moved out of state before. I had no clue of what to do. Bates not only talked me through the entire process but it was a joy to move with them. I recommend them to everyone that will listen to me. 

Judy Busenda Abarno's profile image
Judy Busenda Abarno 
recommend  Recommended
5 years ago

Bates moving is relocating me to Florida. Today they packed up my home in Delaware. I must say the guys were phenomenal!!!! Steve,Aaron, Aaron jr and Bobby were great!!! They made what’s is normally a stressful time a pleasurable one for me. I truly appreciate how professional and courteous these guys were. I highly recommend Bates Moving!!!! 

Gayle Haskins's profile image
Gayle Haskins 
6 years ago

We used Bates Moving/United Van Lines for a move from Grasonville, MD to Atlanta, GA in early summer 2018. They did an outstanding job from providing a very thorough estimate to having an extremely knowledgeable moving crew who took great care with my parent’s treasured possessions. They answered any questions and provided much needed assurances throughout the moving process and Donna Bates who works in their office was such an asset!! Even their packers were awesome. I cannot say enough positive things about this family own... read more

Bonnie Adkins's profile image
Bonnie Adkins 
6 years ago

First time using any moving company and the move could not have gone smoother. Bryant, David, and Wyatt were pleasant, efficient, and most willing to please. Thanks Bill for giving me the estimate, the office help for answering all my questions. I would certainly use Bates again as every aspect of their service was 5 star.. 

Gaye M.'s profile image
Gaye M. 
6 years ago

I have moved several times both internationally and across the country. By far the worst move I ever had was with Bates. They managed to scratch, ding, gouge almost every piece of wood furniture I own. I took pictures and asked for repair to my damaged goods. I was constantly put off by staff saying it was their busy time and they had to interview the crew. The crew they did speak with said the damage was already there which was is an all out lie. After being put off for 3 months I gave up. Wish I would have thought to get t... read more

Business response:

Our last interactions with Ms. ********* were back in 2015, but we have made a thorough review of our records, file notes, and photographs. Based on this review, we submit the following response. To give a brief background, this relocation involved many facets: two days of packing cartons, two days for loading of the two trucks required to handle a load of their size, holding their belongings on our two trucks for five days, and delivering to their new residence 125 miles from our warehouse. During the loading process our ... read more

Fran Joyce Garside's profile image
Fran Joyce Garside 
7 years ago

This was my 11th move & without a doubt the best yet. The driver & crew were excellent & the office staff made me feel like a member of their family’s! 

Bettie Richardson's profile image
Bettie Richardson 
7 years ago

Today... these guys put in a good 16 hour day. Never complained, lost their manners, never complained. Never took a break. Hands down. A group of folks, I would trust with a 2 generations of antiques, to my youngest grandchild. Professional, wonderful group of guys!!! Choices Academy thanks you!!! 

Angela Raye Foskey-Caputo's profile image
Angela Raye Foskey-Caputo 
9 years ago

If you ever need a moving company this is the one to use. Very friendly, professional and definitely very prompt. This experience has been very overwhelming due to the situation but Bates Moving and Storage has really made this a great experience. Thank you Bill Von Paris III and your awesome employees!!!!!! So glad we chose your company to move us!! 

Sue Frisch's profile image
Sue Frisch 
9 years ago

Bates took all of the stress out of the physical move. They were ready with helpful advice when I needed it. Everyone I had contact with was knowledgeable and pleasant to deal with. There was no waiting on hold to reach help. The movers themselves were expert in their performance. They took extreme care and respected me and my possessions. This is definitely a 5 star company who gave a 5 star performance. 

Frequently asked questions about Bates Moving & Storage

How is Bates Moving & Storage rated?

Bates Moving & Storage has a 4.5 star rating with 50 reviews. 

When is Bates Moving & Storage open?

Bates Moving & Storage is open now. It will close at 5:00 p.m.  

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