Bassett Medical Center Emergency Department

Gwen B 

on Google

2 weeks ago

Came at 10am with my spouse and are still here past midnight. Have seen numerous patients be here for less than half the time and had the luxury of receiving a bed in a private room. Meanwhile, we were stuck in the hallway with other patients with absolutely no privacy. Also, the night staff behind the nurse's station would not be QUIET. I'd understand if they were working, but they weren't. They were talking about baked goods and camping, among other things. The most obnoxious staff was Gwennie (or however you spell her nam... read more

Andrea Fazekas 

on Google

2 months ago

There was no emergency care last night; I’d call it more of an "I don't care if you die right here" kind of waiting room. So pathetic. 

Renny Hunter 

on Google

3 months ago

We came in the morning after my homebirth due to my son having complications with his breathing. Before arriving my midwife explained the situation thoroughly to 3 people. Something along the lines of “labored breathing,” nothing scary enough to not have time to pack a bag, brush our teeth and head out the door (worried but not frantic) When we arrived we were met with police, dogs and doctors telling us that we need to be seen immediately due to the baby not breathing. I recall my midwife verbatim saying to 3 different peop... read more

Jerry Schaffer 

on Google

4 months ago

Been sitting in er waiting room for four hours now. Never had this long of delay. Ask front desk and only get, they know you're here. Watched people come and go. Glad I'm not a priority. Usually tell everyone it's a great place, but so far today I'm second guessing my health care at this facility.