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Bass Pro Shops
- Sporting Goods
- Bolingbrook, IL
About this business
Bass Pro isn't just fishing. It is the world's leading supplier of outdoor products offers the area's largest selection of quality gear for fishing, hunting, camping, nature gifts, outdoor cooking, boating, marine and much more. Check our website for special store events.
Location details
709 N Janes Ave, Bolingbrook, IL, 60440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Extremely aggressive sales tactics. Misrepresenting the product. As in that you will be wholly unable to make any reservations before a 12 month period, without paying additional funds to buy more points. You will never be able to just pick up the phone and call for a reservation and make one on the spot - as told by sales reps- you will be put off for 6 to 12 months or coerced to purchase additional points to add to the points you have just to get a reservation in one of the resorts you supposedly "own" by right of the huge... read more
Business response:
Hello Ann P. We appreciate you sharing your feedback with us regarding your experience as a Bluegreen owner. We strive to provide our owners with memorable vacations and we regret that this has not been your personal experience. We understand that you are dissatisfied and will be taking immediate steps to assist you with your concerns.
Wow! We listened to a presentation in Gatlinburg, TN and was presented with a certificate to receive a $100 after staying in a Comfort Suite hotel within a year per the representatives oral agreement. Then we looked at the certificate closer and it was 6 months later in very small print. After several calls, sending the documentations three times (two by mail and one email) we were snookered. Guess what? Won't be buying into their property! If they lie over a $100, I'd be very skeptical of their business dealings! Buyer bewa... read more
Business response:
Hello, ****** C. We appreciate your feedback in regard to the certificate you received in Gatlinburg, TN. We regret any misunderstanding about the certificate and apologize for your frustration. We are happy that, after reading this review, we were able to contact you and resolve the issue with the certificate. We would also like you to know that your feedback will help us improve so future guests do not experience the same concerns. Thank you.
Was convinced to purchase a basic vacation package with a promise for an upgrade. When trying to reserve the upgrade they would not apply the already purchase $149 package to the $399 package. When trying to get my money refunded within the 30 days I had to get very forceful with third person on the phone who tried to talk me out of it.
Business response:
Hello, ****** ** We regret to learn that you were disappointed with your experience. We strive to assist our guests in the most pleasant and unobtrusive manner possible. We appreciate the feedback you have provided regarding your experience upgrading your vacation package. Your comments will help us to improve the upgrade experience for our future guests. Thank you.
Nothing but lies and deceit! Horrible experience with this company.
Business response:
Hello, *** ** We regret to hear that you have not had a better experience. We strive to provide positive vacation experiences for our guests and we are sorry that this was not the case for you. If there is anything that we can assist you with, please contact us at ************ and let us know. Thank you.
Frequently asked questions about Bass Pro Shops
How is Bass Pro Shops rated?
Bass Pro Shops has a 4.3 star rating with 4,622 reviews.
When is Bass Pro Shops open?
Bass Pro Shops is open now. It will close at 7:00 p.m.
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