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BASS Medical Group
- Healthcare
- Brentwood, CA
About this business
Location details
6600 Lone Tree Way, Brentwood, CA, 94513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They never answer their phones. I've been trying to get an appointment for 3 weeks. Numerous messages, voicemails and emails left. Still no call back.
I had an appointment scheduled for 3:30pm on Friday, April 17th. I left my work early to attempt to make the appointment on time, but due to an accident on HWY 4 I was running behind. Spoke to them on the phone from 3:30 to 3:31 and relayed that I would not be there until 3:40. I was told the Tech could not wait that long and I would need to reschedule. I told them I would call back and reschedule when I had the time. Fine. However, I received a note on MYCHART that claimed the call took place at 3:35 and I had stated it wou... read more
This place is great. I signed up as a new patient yesterday and saw a doctor this morning. The doctor listened to my concerns and offered very good advice. I'm being referring to a specialist for my situation. I'm so grateful for this Dr's office and their efficiency. FYI, I wasn't sure what extension to go through when calling, so I personally came in to setup the new patient process. The receptionist was very helpful and new exactly what to ask to get the ball rolling right away. Thanks everyone at this office!
Poor services. If i can give no stars, I would. Tried to get my mother an appointment for weeks now and still haven't received any paperwork the receptionist kept telling me she'll send us. Nothing through text messages neither via emails. Taking my services elsewhere when I can make just a simple first time appointment or any appointments in general.
Great place, everyone remembers me, and is super nice to me, I love the atmosphere and cheerfulness of all the staff, I’m very happy I chose this place.
Frequently asked questions about BASS Medical Group
How is BASS Medical Group rated?
BASS Medical Group has a 1 star rating with 1 review.
When is BASS Medical Group open?
BASS Medical Group is open now. It will close at 5:00 p.m.
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