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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Springfield, VA
About this business
Location details
6310 Backlick Rd, Springfield, VA 22150, Springfield, VA, 22150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 10:00 p.m. | |
| Tue | 4:00 a.m. to 10:00 p.m. | |
| Wed | 4:00 a.m. to 10:00 p.m. | |
| Thu | 4:00 a.m. to 10:00 p.m. | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 4:00 a.m. to 10:00 p.m. | |
| Sun | 5:00 a.m. to 10:00 p.m. |
So angry- spent $22.00 on 2 lg shakes- for 1 of them to taste like iced milk!- I watched the girl put the strawberry ice cream & milk in- but I guess she didn't get enough for a lg so instead of adding more ice cream which I paid for she added ice! It's not a smoothie its an ICE CREAM shake @ an ICE CREAM shop!!! The other shake had enough & tasted great like it's supposed to but yeah truly disappointed in Baskin Robbins-
My husband and I stopped by this new Baskin Robbins location this evening for dessert, and unfortunately, the experience was very disappointing. It was clear that the kids working here have not received proper training. After placing and paying for our order, the employee at the counter simply walked away without even asking for the flavors I wanted in my two-scoop cup. When I asked if he needed to know, he told me someone else would make our order. After waiting around, another employee asked me what I wanted, then tried to... read more
We stood there for 15 minutes without anyone acknowledging us—no greeting, no eye contact, nothing—even though there was no line and we politely said “hi” multiple times. When someone finally took our order, it took over another 30 minutes to prepare. We followed up, only to be told they lost our order. No apology, no accountability—just rude behavior and a dismissive attitude. Completely unprofessional and frustrating experience from start to finish.
Me and my family decided to go to Baskin-Robbins for a nice treat and my daughter decided to get a Strawberry Tres-Leches Ice Cream and an older women named Jacklyn was attending to help my daughter pick out what she wanted. My daughter said it very loud and clear of what she wanted but the women didn’t hear it clearly and then my daughter said it a bit more louder but instead of listening to what she was saying she instead decided to get a different flavor of ice cream. I understand that people make mistakes and I tried to ... read more
Amazing place and the Ice Cream was amazing
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 1.9 star rating with 9 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 10:00 p.m.
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