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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Chantilly, VA
About this business
Location details
42204 McGraw Ridge Dr, Chantilly, VA 20152, Chantilly, VA, 20152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 8:00 p.m. | |
| Tue | 5:30 a.m. to 8:00 p.m. | |
| Wed | 5:30 a.m. to 8:00 p.m. | |
| Thu | 5:30 a.m. to 8:00 p.m. | |
| Fri | 5:30 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
I tried to order Pralines and Cream five times over a one and a half week period at this store, a flavor which I've been ordering for several decades from other stores. They were out of it all five times, including on National Ice Cream Day. I finally asked the employee when they were expecting to get more in, and she lied to me and said it was a rotated flavor so she didn't know when they would have it. I have information from Baskin-Robbin's own website that states it is not a rotated flavor and is available all year, whic... read more
Charging 75cents for a cup of water after purchasing $20-$25 worth of ice cream. You guys must be kidding me, ever walked in a restaurant where they charge you for a dish and also how much water you drink? Grow up!!! Also, you are not the most honest people with the size of the icecream scoop. Ordered a brownie sundae 2 scoops and yet the bowl was half full.
Good environment & best coffee & beagle
This place is an absolute disaster from start to finish. Gave it three chances, and it managed to fail spectacularly every single time.
Well, hate to do it. But they need to improve. I went just after 8:30pm last night. (3/31) and I got one of the worst customer service experiences I ever had. Went in to pick up some ice cream for my family. They wanted cookies and other cream ice cream. Or cookie something. I was told they have nothing with cookie left. That’s okay. My other order was for a banana split. They told me they didn’t have bananas. That’s okay. I call my wife and kids to see what else they want. One settled on 2 scoops of something else. They had... read more
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 3.3 star rating with 36 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is closed now. It will open at 5:30 a.m.
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