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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Staten Island, NY
About this business
Location details
680 Arthur Kill Rd, Staten Island, NY 10308, Staten Island, NY, 10308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ordered a bday cake 2 days in advance and when I went to pick it up, they never made it. Had to fight them to get a refund as they told me to go online or come back in two days. I finally got my refund after a long argument. Will never order from Baskin Robin's OR this place again. From these reviews, I can't be wrong about this place. Not sure how Baskin-Robbins hasn't gone out of business yet. Poor management!
Tell me how you won’t let me inside to order ice cream but you allow 6 family members to eat inside???? You have 5 staff working but only friends and family are allowed in. EXCLUSIVE NEW CLUB IN STATEN ISLAND!!!! This is so weird and I’ll never be back. Don’t go here
We ordered a cake that was over 60$ online and they haven't even made the cake when we ordered it two days before we needed it and yet they can't even give us our money back after not even making the cake in the first place,this place deserves to be sued for terrible service and no refunds we even had the order already done with proof via email!! NEVER COME TO THIS LOCATION WARNING
Why does it say you’re open 24/7? I came at 10:20 with my family (two kids). The door was open, no sign that it’s drive-thru only. We walked inside — and were rudely told “no service.” 1. There is a movie theater nearby — in the evening families with kids want ice cream. 2. Why is there no sign that after 10 pm it’s drive-thru only? Did you run out of paper? 3. Why is the door open inside? Just so your staff can assert themselves by sending customers outside, while sitting and eating pizza with friends? At the same time, onl... read more
They refused to serve because the opening hours on Google were incorrect. They close at 9:30 PM.
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 2 star rating with 32 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close tomorrow at 12:00 a.m.
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