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Baskin Robbins
- Ice Cream & Frozen Yogurt
- Round Lake, IL
About this business
Location details
751 N Fairfield Rd, Round Lake, IL 60073, Round Lake, IL, 60073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 10:00 p.m. | |
| Tue | 4:00 a.m. to 10:00 p.m. | |
| Wed | 4:00 a.m. to 10:00 p.m. | |
| Thu | 4:00 a.m. to 10:00 p.m. | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 4:00 a.m. to 10:00 p.m. | |
| Sun | 4:00 a.m. to 10:00 p.m. |
Tried to go in and get ice cream, but they have four employees making drive-through orders and apparently ignore the inside guests. The people in front of us in line had been waiting for 20 minutes for someone to take their order and no one had talked to them yet. I asked if they took customers inside and everyone just stared at me. As we left, I noticed a single car in the drive through.
Received an email saying I had a free 4 oz ice cream. Tried to redeem it. Says in email, redeem. Brings me to app, the app will only let me order and pay for it. Went round and round wasted over 10 minutes with the manager. Ended up leaving the store frustrated and without the free ice cream they said I could have. Apparently the manager doesn't have enough skill or common sense to just override the system and give me the free ice cream. Will be uninstalling the app, removing them from email and will never go back to that Ba... read more
Will never be coming to this location ever again.
Ordered through grub hub. Hand packed peanut butter and chocolate and a can of whipped topping. 24 bucks. Ok fine. Driver gets there and texts me that they don’t have that flavor. Was there another floor I want. Ok. Mint chocolate chip. A couple minutes later she responds they dont have that either. Do I want to cancel. Which I did. Driver related they did not speak English and were extremely rude. Uber driver 5 stars. 31 flavors zero. How far they have fallen. Do not order from here. You’ve been warned.
This location is listed as being open until 10:00pm on both the BR website and Google. Drove there to get a milkshake for a family member with a sore throat and arrived at 9:54pm. Pull into the drive through and the guy on the speaker said, "Sorry we're closed." I responded, "But your hours are listed as open until 10?" He said, "Yeah, but we are closed." I guess 10:00pm really doesn't mean 10:00pm anymore.
Frequently asked questions about Baskin Robbins
How is Baskin Robbins rated?
Baskin Robbins has a 1.7 star rating with 9 reviews.
When is Baskin Robbins open?
Baskin Robbins is open now. It will close at 10:00 p.m.
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