Baskin-Robbins's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Baskin-Robbins

4.2

About this business

Location details

3310 W Addison St, Chicago, IL 60618, Chicago, IL, 60618, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 2:00 p.m.
Thu5:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2102 reviews
Select a rating
Antonio Vergara's profile image
Antonio Vergara 
2 days ago

Ordered shakes and single scoop from Uber and didn't receive my oreo scoop for my daughter. Not the first time ordered has either been messed up or order was missing an item like today. Problem is now I have to reorder another scoop and pay delivery again for this store's screw up. Going have to take business elsewhere since this location and the one on Belmont and Milwaukee does the same issues. 

youngandetheral's profile image
youngandetheral 
a month ago

This location is a hit or miss. For starters, staff. I’m not sure if the hiring crew is choosing people with a blindfold on? But every time I go in there I genuinely question it. They’re all very bland. Just typical teens I guess. Next complaint is the fact that this location is ALWAYS out of stock on damn near everything it’s very annoying. Also service is so SLOW these people don’t work with a sense of urgency. But other than that when they actually DO have everything in stock, I have no complaints whatsoever. Again it’s a... read more

MO A's profile image
MO A 
7 months ago

I drove all the way to the store, then to be told that they only accept cash. After preparing the cash, I was only short a few cents, and I asked if they could still honor the order. The staff refused and insisted they could not accept debit, credit, or any other payment method besides cash. This was very frustrating and unprofessional. The treatment I received was terrible, and the customer service was extremely poor. Refusing to serve over just a few cents and not providing alternative payment methods reflects very badly o... read more

Michel Companion's profile image
Michel Companion 
10 months ago
Desiree Rodriguez's profile image
Desiree Rodriguez 
10 months ago

The ice cream was okay, but I noticed most of the tubs had a noticeable amount of ice in them — likely from the freezers, which had thick ice buildup along the walls. Ended up choosing my flavor based on which tub had the least amount of ice, which wasn’t ideal. 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 4.2 star rating with 102 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is closed now. It will open at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com