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Baskin-Robbins

2.6

About this business

Location details

6001 W Addison St, Chicago, IL 60634, Chicago, IL, 60634, United States

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WeekdayScheduleStatus
Mon4:00 a.m. to 11:00 p.m.
Tue4:00 a.m. to 10:00 p.m.
Wed4:00 a.m. to 10:00 p.m.
Thu4:00 a.m. to 11:00 p.m.
Fri4:00 a.m. to 11:00 p.m.
Sat4:00 a.m. to 11:00 p.m.
Sun5:00 a.m. to 11:00 p.m.
2.611 reviews
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Genie's profile image
Genie 
3 weeks ago

Always come here for ice cream for the past 3 years since I moved here. However came on 10/8 at night and employee was no where to be found. I came at 10:45. On foot usually they just help me at the drive through window but , no answer as I walked away employee was standing in the back where there is no windows . I then I came back in my car waiting in the drive through. You can hear the employee accidentally clicking the headset. She waited around 5 mins till 11:00 on the dot hit then finally told me they are closed. Very d... read more

Chirag Patel's profile image
Chirag Patel 
3 months ago

Always available my favorite ice-cream 

Jennifer Davis's profile image
Jennifer Davis 
3 months ago

Terrible customer service. Stood there and four employees were just standing behind the counter and no one acknowledged us for several minutes while watching screens annd each other. And $5 for a very soft scoop of basic ice cream on a sugar cone. No thanks. Hard pass. 

Braulio Aguirre's profile image
Braulio Aguirre 
3 years ago

I went to the drive through window and I was not done ordering my coffee, the person was rude and a criminal in my opinion. I told him was not done ordering...gave me attitude. Something told me took in my coffee and I found clumps of something floating inside my coffee. Not sure what that was but I'll never go there again. He SPAT or TOSS GROSS THINGS INSIDE MY CUP! 3/10/22 

Angelika Milewski's profile image
Angelika Milewski 
4 years ago

Baskin Robbins is a joke. Placed a personalized order online, went to pick it up on the scheduled day and guess what-no cake- an hour before the event! Yet, no refund for it! I was told to the call customer service to get a refund, I then called the customer service and was told it's the store that has to issue a refund and that they will contact the owner and the owner will call me directly. BS!!! not a single call. NO CAKE, NO REFUND. 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 2.6 star rating with 11 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close at 10:00 p.m.  

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