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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Warren, MI
About this business
Location details
5847 E Thirteen Mile Rd, Warren, MI 48092, Warren, MI, 48092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
I just left this location--WILL NEVER RETURN AGAIN. I placed an order online because the store's website stated it had the ice cream I wanted. The Indian gentleman handed me the receipt and told me for a refund to call customer service. I was like there isn't a number on this receipt nor does this receipt say the order was cancelled without a refund. I told him I needed proof that the order was cancelled due to the item not being available. He had the nerve to get frustrated and said, I will give you back your money and use ... read more
Great customer service
I would give them negative stars if I could. I just wanted to express my deep frustration and disappointment with this place. I placed an order on their app 21 days prior and selected a pick up time and date. My mom goes there to pick up our ice cream cake and at first they say "you were supposed to pick up 20 days ago" but then when my mom showed them proof of our order they changed their story and said corporate didn't send us the order. They were also very rude and the manager was off that day of our pickup and the worker... read more
There were 3 cockroaches in the lobby
1 star is generous. Incredibly rude staff, and the cakes in the freezer are always inaccurately priced down. They don't offer any sort of discount or honor the indicated price at all.
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 2.1 star rating with 38 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 8:00 p.m.
Browse nearby in Warren, MI
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