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10563 Riverside Dr, Toluca Lake, CA 91602, Toluca Lake, CA, 91602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Ordered a 3 scoop Sunday and they shorted me a scoop, they did not care that the order was wrong, will never go there again!
Could use better customer service etiquette and training when speaking with customers. "I don't know, whatever it says" is not an appropriate answer.
As Baskin-Robbins go, this one is about the bottom of the barrel, ice crystals in the ice-cream, upcharges, small scoops, not much English with the servers, and homeless out front. Do you self a favor and go to the one on Victory, that one is great.
We were going to be in town for my grandson's Birthday so we decided to order an ice cream cake ahead of time near where we would be. I am very picky and ordered a special cake with ice cream chosen for each little cone that would be on top of the cake and of course a special ice cream that they did not have on their list for the month. I did this by phone. The woman I spoke to was very nice and assured me my order would be right and ready on time. It was. The place is just spotless and the service is wonderful. We were so p... read more
Baskin-Robbins has a 4.2 star rating with 51 reviews.
Baskin-Robbins is open now. It will close at 10:00 p.m.
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