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Baskin-Robbins

3.7

About this business

Location details

1375 Rockaway Pkwy, Brooklyn, NY 11236, Brooklyn, NY, 11236, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.753 reviews
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Fidou The boss's profile image
Fidou The boss 
2 weeks ago
Chika B's profile image
Chika B 
a month ago

Baskin-Robbins is the worst company I’ve ever dealt with. I will never order ice cream or a cake from them again. They ruined my daughter’s birthday cake. I ordered a pizza-shaped cake two days in advance, but when I arrived to pick it up, they claimed I had placed the order that same day. As a result, the cake was not ready, and I was forced to choose a random cake instead. I asked for my money back, but they ignored my request. I also contacted corporate, and my email was ignored. When I called customer service, I was left... read more

Marilyn Upson's profile image
Marilyn Upson 
2 months ago

This is one of my favorite stores. Customer service always on point. Prices reasonable. Go as often as I can. 

Lestina's profile image
Lestina 
5 months ago

Very bad service I ordered an round cake suppose to serve about 6-8 people, they charge me over 40 dollars just to get the order wrong and give an box cake, made an complaint and all they tell me wait for their manager on the weekday then someone else told me come the next day to speak to the manager. Very unprofessional no one is on the same page with one another they are all over the place. The cake doesn’t taste good as well taste like straight coffee🤦‍♀️ 

Lauren Pires's profile image
Lauren Pires 
7 months ago

Although there were 5-6 staff members in the store nobody even seemed to notice me even though I was the only customer in there. The people who work here seem miserable and all need better management. 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 3.7 star rating with 53 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close tomorrow at 12:00 a.m. 

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