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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Bronx, NY
About this business
Location details
699 Morris Park Ave, Bronx, NY 10462, Bronx, NY, 10462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 10:00 p.m. | |
| Tue | 5:30 a.m. to 10:00 p.m. | |
| Wed | 5:30 a.m. to 10:00 p.m. | |
| Thu | 5:30 a.m. to 10:00 p.m. | |
| Fri | 5:30 a.m. to 10:00 p.m. | |
| Sat | 5:30 a.m. to 10:00 p.m. | |
| Sun | 5:30 a.m. to 10:00 p.m. |
I ordered an Oreo Cookie Ice Cream Sheet Cake for my mom’s birthday on Postmates. When it delivered I got a small cake that looked nothing like the display, and it wasn’t even Oreo. If they don’t have the flavor, the least they can do is try to call or tell the delivery person that they’re out of stock. The store doesn’t even pick up the phone, I’ve called about 5 times! Ridiculous customer service.
i ordered ice cream from here on ubereats and was told over the phone that they did not have the flavor I wanted in stock and while they did replace it, they also sent two more scoops of ice cream & additional toppings for free which I really appreciate, thanks :)
Great customer service love this place
This is the third time I've bought ice cream at this place and the same thing has always happened to me. The ice cream is melted. The first few times I thought it was because of the heat, but today it's not as hot so I think it's just a habit to have melted ice cream. I really don't plan on going back to this place.
Workers here are lazy and can't follow simple order notes that can potentially make someone VERY sick. Ordered two milkshakes through Uber. One oreo one chocolate fudge. Got two chocolate shakes WITH NUTS in them. What if I had a nut allergy and didn't notice? This is the second time we have ordered from them and there's nuts in something that shouldn't have nuts. This is dangerous and unprofessional. Double check your food orders if you walk in and order something.
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 3.7 star rating with 64 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is closed now. It will open tomorrow at 5:30 a.m.
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