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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- El Cajon, CA
About this business
Location details
328 N 2nd St, El Cajon, CA 92021, El Cajon, CA, 92021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is the best. Yari makes top-shelf personalized ice-cream cakes. Not only are the cakes the cutest, they’re also delicious! Can’t recommend this place enough.
Man, I had the worst time at this Baskin Robbins. Those two employees, Vanessa and Hilda, were really rude to me and my younger bro. He was just all excited running around asking about the various flavors, like any kid would, yet instead of being laid back or accommodating, they completely snapped at him and made him feel super uneasy. It got so bad that he even broke down crying, which completely ruined what should've been a special treat. Getting ice cream should totally be a fun time, but the way we were treated was just ... read more
Adriana is the worst employee I’ve ever come across. She had her AirPods in while serving me and the attitude she gave was unreal, rolling her eyes, disrespectful and just acted really annoyed to even be there. Zero effort and zero care for her job. To make my experience even more unbearable, she talks in this super annoying squeaky voice. She’s lazy and makes the whole store look bad. I definitely won’t be coming back whenever she’s working.
I’m honestly shocked at how badly Vanessa and Hilda handled something as simple as serving ice cream. The portions were sloppy, the scoops fell apart, and they acted like they didn’t even want to be there. It felt rushed and careless, like they were just trying to get rid of me instead of actually serving a customer. For a place that’s supposed to make people happy, the whole experience was frustrating and disappointing. I’ve never seen service this unprofessional at an ice cream shop.
I will never be able to forget just how unprofessional Vanessa and Hilda were the day that I came to their store. I had recently finished high school and stopped by to get some ice cream. It was empty as I walked into the store, and they were just sitting there glued to their screens. Instead of saying hello or even being slightly respectful, they actually laughed in me and started calling me "annoying." It was really shocking and, frankly, so embarrassing. I came in to support the company, but they completely behaved like I... read more
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 4.1 star rating with 257 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 6:00 p.m.
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