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Baskin-Robbins

2.3

About this business

Location details

1667 TX-46 Suite 400, New Braunfels, TX 78132, New Braunfels, TX, 78132, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
2.335 reviews
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Matthew Rosales's profile image
Matthew Rosales 
a month ago

The big lade is rude she is full of attitude she shouldn't be working the morning all the other stores I pick up from they all ask to see the phone she's doesn't and is rude if it wasn't for door dash I wouldn't come here 

Abby's profile image
Abby 
2 months ago

So excited to have paid for something I didn't get. Seriously how can someone serve a shake to someone and have it not even be full. As far as the rest of the experience I could have made the shake faster myself, including milking the cow. The service sucked both women had the personality of a straw wrapper and were less useful. I don't advise visiting this location. And if I were the owner I would fire both employees as they suck. They could at minimum use some coaching. Amanda should be coached on properly making shakes. B... read more

Jay Phillips's profile image
Jay Phillips 
2 months ago

The ice cream obviously tastes as you'd expect if you have ever had Baskin Robin's. This review is based on the service and atmosphere. Slow doesn't beging to describe the speed that they operate. Went in for 2 milk shakes mid afternoon and by the time we got out, with only 1 customer ahead of us, it was basically dinner time. The large milk shakes were both more than an inch from the top when we got them. We paid for large and got mediums at best. The location on walnut would have served 10 guests in this time. The girl who... read more

Kayla Dalton's profile image
Kayla Dalton 
2 months ago

Horrible customer service, and rarely have basic flavors. 

Matthew Rosales's profile image
Matthew Rosales 
2 months ago

The white guy I'd rude didn't get his Name I will never come back here again 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 2.3 star rating with 35 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close at 9:00 p.m.  

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