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Baskin-Robbins

3.0

About this business

Location details

2701 E Main St Unit 102, St. Charles, IL 60174, St. Charles, IL, 60174, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 8:00 p.m.
Tue5:00 a.m. to 8:00 p.m.
Wed5:00 a.m. to 8:00 p.m.
Thu5:00 a.m. to 8:00 p.m.
Fri5:00 a.m. to 8:00 p.m.
Sat6:00 a.m. to 8:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
3.027 reviews
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Sal Luevano's profile image
Sal Luevano 
3 weeks ago

Drive thru order. Lady acted like she couldn’t see that we needed her help. Order was just plain cappuccino blasts….. sounds pretty petty to complain over it but I payed for my drinks to be made as shown. No whipped nor toppings and was told you pay extra for that …. Hahaha this is not the case in other Dunkin and Baskin. 

Erin Marsh's profile image
Erin Marsh 
a month ago

I came in on the 15th and ordered one coffee. Next day I’m checking my card statements and see that I was charged $27 for one coffee. I’ve been coming back to discuss this and I keep being told “there’s no manager today” apparently there’s never a manager working there. I’m sure the lady who took my order gave herself a nice tip. Not to mention I had to wait over 30 minutes for my order. Don’t give them your card. 

Kiran Chowdary's profile image
Kiran Chowdary 
2 months ago

Ordered large shake on 05/31 and there isn't enough ice cream left, still the guy in the counter proceeded with preparation using just 2 scoops of ice cream and filled remaining with milk. Worst experience ever, never had shake tastes this bad and felt like drinking cold milk 

Nancy Petrone's profile image
Nancy Petrone 
4 months ago

Oh my gosh was this an experience! I walked in with my family and my grandson tried 6 out of the 12 flavors of ice cream. The containers were dried up and gross… If I were to guess I think the ice cream containers were from the 70’s 🤮. 

Heather Belk's profile image
Heather Belk 
a year ago

Did not know how to make the trolley drink or dirt ice cream that's on the web page AND advertised in the store 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 3 star rating with 27 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close at 8:00 p.m. 

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