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4080 S Dupont Hwy, Camden, DE 19934, Camden, DE, 19934, United States
Get directionsTried to get the $6 banana split and they tried to charge me $9. And The manager in stead of help throw out the splits
The staff in this Baskin-Robbins location is in dire need of training on QUALITY customer service. One staff in particular, Sara Grace, thinks it is good practice to roll her eyes and make a face at the customer. When asked to speak to the manager on-site, there is no one there. Is this standard procedure? Who is supervising the staff then? This Baskin-Robbins does not merit even a 1 star. Had it been an option, a 0 star is a more appropriate.
i ordered from Baskin Robins on DoorDash and ordered 3 banana splits with 3 different flavors of ice cream for each. when we received my ice cream we were all missing our flavors and we only had one flavor that was in there. we were also missing our bananas in all of them. i’m very disappointed. they could have at least let the door dasher know they were out of the flavors and bananas but instead we waited for ice cream we didn’t even receive.
Placed an order for pickup and they literally told my driver they had none of what I ordered. It was literally all different things. I understand that the app may not accurately portray everything but to say you have ZERO of the four different ice creams I ordered is just crazy. Won’t be ordering from here again, won’t even know if they have anything.
Baskin-Robbins has a 3.4 star rating with 85 reviews.
Baskin-Robbins is temporarily closed.
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