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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Jacksonville, FL
About this business
Come visit your local Baskin-Robbins at 3031 Monument Rd in Jacksonville, FL for flavors for everyone, every day, and cakes for every occasion. Seize the Yay and order online today.
Location details
3031 Monument Rd, Jacksonville, FL 32225, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
Horrible Service horrible attitude. Every time we go into the Monument Road location. They advertise chocolate, waffle cones and never have them. They’re like the McDonald’s of the ice cream machine with the waffle cones. Tried to givre this place more than once a try. We are done. Don’t expect perfection, but at least expect some level of professionalism and there’s zero at this location. Don’t waste your time go to another ice cream donut place.
I had my son go get three chocolate milk shakes. He came home with three small “looking” chocolate shakes. They had peanuts in them, Oreos. Etc. so disgusting and so disappointing as well my other son is allergic to peanuts so he dodged an allergic reaction there! It’s almost like they didn’t clean the previous blender. This is the third time this location messed up an order and not just with me but other friends and family also complained. Management needs to step in and reevaluate.
How do someone with common sense hand someone ice cream with no utensils? They didn’t put the ice cream in bags, no napkins no spoons nothing. Do someone have to ask for the basic necessities to eat the items? If you didn’t want to be at work this evening you should’ve called out. Management need to have mandatory customer service and basic knowledge training for the employees. I don’t even want to give it the one star. No matter what day of the week or time the service is absolutely trash!
Friendly staff and good ice cream.
I looked up Baskin-Robbins online and they stated they have several varieties of non-dairy vegan and Whey free frozen desserts but this one does not have any at all also the store seem not very well taken care of or clean.
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 3.6 star rating with 130 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 9:00 p.m.
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