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Baskin-Robbins

3.6

About this business

Come visit your local Baskin-Robbins at 5150 University Blvd W in Jacksonville, FL for flavors for everyone, every day, and cakes for every occasion. Seize the Yay and order online today. 

Location details

5150 University Blvd W, Jacksonville, FL 32216, Jacksonville, FL, 32216, United States

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WeekdayScheduleStatus
Mon05:00 a.m. to 10:00 p.m.
Tue05:00 a.m. to 10:00 p.m.
Wed05:00 a.m. to 10:00 p.m.
Thu05:00 a.m. to 10:00 p.m.
Fri05:00 a.m. to 10:00 p.m.
Sat05:00 a.m. to 10:00 p.m.
Sun05:00 a.m. to 10:00 p.m.
3.676 reviews
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K. Simpson's profile image
K. Simpson 
on Google
a year ago

They deserve a zero start. The Female employee that works there on the afternoons talks to you like she wants to hit you. Is the same female all the time. Bad customer service is maybe the reason why that business is always empty. Horrible service in other words not good service at all. If you want to be treat like you own them; then go there. I told her to cancel the order because she was Trying to talk with me with something on her mouth and was impossible to undertand and her attitude was not nice at all. No matter she fe... read more

Virginia Painter's profile image
Virginia Painter 
on Google
a year ago

The employees did a excellent job also outstanding customer service 10 ⭐, 

emilyyy yy's profile image
emilyyy yy 
on Google
a year ago

This was my very first time coming to Baskin robbins, and If I could leave zero stars I absolutely would. The ice cream was alright but the service was absolutely horrible! I walked in at about an hour before closing only to be greeted by a man staring straight into my soul with with a disgusted or annoyed look on his face - red flag number one! I wanted to try the ice cream though, so I went in. When I ordered my ice cream which was just two scoops, he said under his breath “why! Goddammit” and a few other things I didn’t q... read more

Dennis Ramos's profile image
Dennis Ramos 
on Google
a year ago

How are you going to be close the store inside they have an attitude when you get to the drive thru like why are you closing your doors 

Emily Patel's profile image
Emily Patel 
on Google
a year ago

Their menu has many things they do not carry. Multiple visits that they do not have the needed items to make the critter creations for kids. Always have empty flavors. On Friday evening we went and were told they did not have any cups to serve ice cream in. Then tried to order a waffle cone and were told they didn’t have those either. Ended up down the road at Dairy Queen. They should just get rid of the Baskin Robins and focus on Dunkin. The Dunkin at this location is fine. 

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Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 3.6 star rating with 76 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is closed now. It will open at 5:00 a.m. 

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