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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Rowlett, TX
About this business
Location details
2101 Lakeview Pkwy Ste 100, Rowlett, TX 75088, Rowlett, TX, 75088, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 6:00 a.m. to 1:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
Rude employees, ordered a dozen donut holes and was given 10, ice cream had freezer burn.
Ordered a cake online. They didn’t make it, and my only option was to drive all the way up there and get a refund in cash because they couldn’t return it to my card. Kid I talked to on the phone had to call his manager four times to be able to get me an answer as to why it wasn’t made, how to get a refund, etc. This is after calling the store 5 times over 30 minutes before someone picked up. My fault for ordering online before I looked at the reviews, I guess.
Beware, don't go here. Not only do they not have all the flavors that 31 original store has they won't greet. Just sit there and stare at you. It's dirty, please don't use the restroom. That's even worse. Customer service is well below one star. That's why there was no pretty cool there. Whoever owns this partial franchise. Or. Thought of hiring the people that worked there. You need to re-evaluate. I'd rather drive all the way into rockwall.
Ordered a ice cream cake and they "didnt bake it" and they didnt even explain how to get a refund. Useless incompetence.
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 2.6 star rating with 129 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is closed now. It will open at 5:00 a.m.
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