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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Durham, NC
About this business
Come visit your local Baskin-Robbins at 2608 Erwin Rd in Durham, NC for flavors for everyone, every day, and cakes for every occasion. Seize the Yay and order online today.
Location details
2608 Erwin Rd Suite 156, Durham, NC 27705, Durham, NC, 27705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
I'm trans and the lady at the drive thru Refused to speak to me once I got to the window .. she was so nice prior to seeing who I am. Terrible discriminatory customer service. And I found the ice cream kind of nasty, not an exaggeration due to the drama. Not better than goodberries .. just convenient.
Got there at 6:45pm walked in and the general manager kept saying she was ready to go. A couple came in and was served donuts before I can even order. What sort of leadership is that. She said she couldn't make me a banana boat with all the fixings because they've been put up. She kept saying what else can help you with BEFORE SHE CLOSES. Again what sort of leadership is that? I believe she needs a different position. Preferably one that doesn't impact or influence training or new workers. She is a poor example to staff. How... read more
If I could give it a zero I would. EVERYTIME you go in there they fail to acknowledge you.. Not to mention they are rude and look at you sideways. One worker continues to mop the entire floor with me standing there (no wet floor sign) gladly I didn’t fall. But yes absolutely won’t be coming back. And the fact that you are close to Duke.. Hire a whole new crew!
If there was any other Baskin Robbin’s in Durham then I’m sure this location would get no business. They have terrible customer service, they are always out of certain flavors. At least if you’re going to be rude, be fully stocked!
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 3 star rating with 114 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is closed now. It will open at 6:00 a.m.
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