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Baskin-Robbins

3.1

About this business

Location details

3100 S Providence Rd, Columbia, MO 65203, Columbia, MO, 65203, United States

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WeekdayScheduleStatus
Mon5:30 a.m. to 7:00 p.m.
Tue5:30 a.m. to 7:00 p.m.
Wed5:30 a.m. to 7:00 p.m.
Thu5:30 a.m. to 7:00 p.m.
Fri5:30 a.m. to 7:00 p.m.
Sat5:30 a.m. to 7:00 p.m.
Sun5:30 a.m. to 7:00 p.m.
3.1100 reviews
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Robert Powell's profile image
Robert Powell 
on Google
a month ago

If I cud give this place no stars I wud! Absolutely ridiculous customer service if you’re going to live in America and run a business at least no how to communicate! I mean your customer service already sucks! Stood in line for ten minutes with one car in the drive thru that came after me and one customer inside in front of me til I walked out saying why wud I give this business my money. I’d drive to StLouis before I go there again! 

Winter Perkins's profile image
Winter Perkins 
on Google
3 months ago

Never have any of the flavors available. Rude and unhelpful. 

Gary Luebbering's profile image
Gary Luebbering 
on Google
3 months ago

Good service, good ice cream. 

gail damery's profile image
gail damery 
on Google
4 months ago
Martha Rios's profile image
Martha Rios 
on Google
10 months ago

It is sad to see how quality has gone downhill. My favorite has always been Rocky Road. I got two scoops and halfway through pulled out a long hair and the ice cream was freezer burnt to the point it was not edible. I took the ice cream back and was told I cannot get a refund!!!! It needs to go through an 800 number. I called the 800 number to be told the refund needs to be processed by the store owner. All this hassle to get my $6 back!!!! Just keep it, seems they need it more than I do. That is absolutely RIDICULOUS! 

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Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 3.1 star rating with 100 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close at 7:00 p.m.  

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