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Baskin-Robbins

2.3

About this business

Location details

Mountain Marketplace, 350 Mountain Rd, Pasadena, MD 21122, 350 Mountain Rd, Pasadena, MD, 21122, United States

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WeekdayScheduleStatus
Mon04:00 a.m. to 9:00 p.m.
Tue04:00 a.m. to 9:00 p.m.
Wed04:00 a.m. to 9:00 p.m.
Thu04:00 a.m. to 10:00 p.m.
Fri04:00 a.m. to 10:00 p.m.
Sat04:00 a.m. to 10:00 p.m.
Sun04:00 a.m. to 9:00 p.m.
2.329 reviews
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Diana Babb's profile image
Diana Babb 
a month ago

They do not know what they sell. If you ask the employee for a banana Royale they tell you they don’t sell that [which they do] so I ordered a two scoop sundae with chocolate ice cream and world classic chocolate With toppings, bananas, pineapple, caramel. I did not open it until I got home what I received was one scoop of world, classic chocolate, one scoop of something vanilla with nuts in it no banana at all no caramel at all, no pineapple. My advice don’t go there ever this is not the first time my order was incorrect . 

Beth Hancock's profile image
Beth Hancock 
3 months ago

We came in and looked at all the ice cream and brows and picked out our ice creams and were never once acknowledged by an employee we stood there for 3 to 4 minutes were never once acknowledged by an employee. Tried to make eye contact eye contact was purposefully avoided so we left 

David Sturm's profile image
David Sturm 
5 months ago

The absolute worst! Made an order at 8:30 pm. Was informed by door dash at 8:49 pm that baskin Robbin’s said they only have 1 flavor ice cream available. I was born at night but not last night! Tried calling for 45 minutes and nobody would answer! I will be notifying the corporate office about the poor service provided by this franchise! 

Mick M's profile image
Mick M 
a year ago

Awesome place! Writing this as we’re (6 of us) are having ice cream. The server was so patient and very polite with our group. Very generous single scoops! I would come back here again when we’re in the area. Thank you guys! 

Terry Brunner's profile image
Terry Brunner 
a year ago

This place never has chocolate ice cream. They didn’t have spoons or straws once or twice. Their sundaes are not sundaes. They don’t have hot fudge or marshmallow. When ordering a caramel sundae they topped the whipped cream with a teaspoon of the topping. I asked if there was caramel on top of the ice cream. She said I ordered ice cream that had caramel in it already. Really? Lol The server was extremely nasty and had an attitude from the moment we walked it. This used to be a favorite stop and now has to be the worse Baski... read more

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 2.3 star rating with 29 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is closed now. It will open tomorrow at 4:00 a.m. 

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