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Mountain Marketplace, 350 Mountain Rd, Pasadena, MD 21122, 350 Mountain Rd, Pasadena, MD, 21122, United States
Get directionsWe ordered a milkshake and it was so watery. Basically just ordered a cup of milk with small pieces of mix ins from the ice cream.
They do not know what they sell. If you ask the employee for a banana Royale they tell you they don’t sell that [which they do] so I ordered a two scoop sundae with chocolate ice cream and world classic chocolate With toppings, bananas, pineapple, caramel. I did not open it until I got home what I received was one scoop of world, classic chocolate, one scoop of something vanilla with nuts in it no banana at all no caramel at all, no pineapple. My advice don’t go there ever this is not the first time my order was incorrect .
We came in and looked at all the ice cream and brows and picked out our ice creams and were never once acknowledged by an employee we stood there for 3 to 4 minutes were never once acknowledged by an employee. Tried to make eye contact eye contact was purposefully avoided so we left
The absolute worst! Made an order at 8:30 pm. Was informed by door dash at 8:49 pm that baskin Robbin’s said they only have 1 flavor ice cream available. I was born at night but not last night! Tried calling for 45 minutes and nobody would answer! I will be notifying the corporate office about the poor service provided by this franchise!
Awesome place! Writing this as we’re (6 of us) are having ice cream. The server was so patient and very polite with our group. Very generous single scoops! I would come back here again when we’re in the area. Thank you guys!
Baskin-Robbins has a 2.3 star rating with 30 reviews.
Baskin-Robbins is temporarily closed.
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