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Baskin-Robbins

2.7

About this business

Location details

1614 Annapolis Rd, Odenton, MD 21113, Odenton, MD, 21113, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 2:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat5:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
2.7104 reviews
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Benjamin Cook's profile image
Benjamin Cook 
a week ago
Karli Mauldin's profile image
Karli Mauldin 
a month ago

I go here almost every morning on my commute but pretty sure I'm done now. How is it cool for your staff to all be high at 7am? They're constantly rude, don't listen to orders, I have to repeat myself constantly, and 9/10 times my order is wrong when I get to the window then I get eye rolls by the person at the window. This is INSANE where is management? 

Kimberly Ames's profile image
Kimberly Ames 
a month ago

This is the worst customer service i've ever experienced in a very long time. The people are rude inconsiderate. The service is very slow. They give you the wrong order.And then get mad at you. They don't give you any eye contact. They don't offer any suggestions on any promotions. Even though starbucks is a little pricey, they're going to make sure to greet you in a professional way. And with a smile. The overall appearance of the store is very nice.But I guess it's just hard to find good workers 

Hemanth Gorapalli's profile image
Hemanth Gorapalli 
5 months ago

Worst place ver I have ever seen when I order for drinks they gave me wrong drinks all the time and they are saying dasher that they don’t have milshakes and they don’t got the order dasher the way of treating customers is not good 

Glenn Brookfield's profile image
Glenn Brookfield 
6 months ago

They either forget my order or bring me the wrong thing. I'd give the place a zero of I could. 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 2.7 star rating with 104 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close at 10:00 p.m. 

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