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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Des Plaines, IL
About this business
Location details
1552 Rand Rd, Des Plaines, IL 60016, Des Plaines, IL, 60016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 10:00 p.m. | |
| Tue | 4:00 a.m. to 10:00 p.m. | |
| Wed | 4:00 a.m. to 10:00 p.m. | |
| Thu | 4:00 a.m. to 10:00 p.m. | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 4:00 a.m. to 10:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
Ice cream is good as per usual, but the fudge was stale. And when I ordered the cookie dough flavor, there was also a piece of mint chocolate chip in there for some odd reason. Overall, it was OK -2 stars.
This is easily one of my favorite Dunkin’ and Baskin-Robbins locations! The store is spacious, clean, and offers plenty of comfortable seating, making it a great place to relax and enjoy a coffee or treat. ☕ What really makes this location stand out, though, is the exceptional customer service. The staff are always friendly, professional, and genuinely focused on helping customers. I especially want to give a big shoutout to Andy . I placed an order for a Take-Home Kit through the app just before closing time. Due to a dela... read more
Why would my previous review not be here?! Has to be the 2nd worst BR I've been to so, I'll give them that. Attitude of this specific employee is utterly miserable. Not to mention you order ahead way to far in advance and app shows flavors they don't have. I find it extremely odd in today's technology era there is not proper inventory matching or at least the owner selecting what flavors to have listed for their store. And when you give a scoop of ice cream give napkins as well as don't ask me to move to next window when nob... read more
Do not order a birthday cake at this location. The staff nor the manager Wendy Cruz know what they are doing. We ordered a cake for a 9 year old birthday. They called because the image didn't come thru on the app. I sent the correct image to the managers email. It was scheduled for 11 am pick up. When 8 arrived at 11:15 the entire staff was confused and had to call the manager and told me that it would be there at noon. When I wife pick it up it was the wrong size and no one working could help. They told me to contact custom... read more
The ice cream was old and not tasty and there was just a few flavors. They couldn't even take the ice cream from the bucket .
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 3.2 star rating with 64 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 9:00 p.m.
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