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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Des Plaines, IL
About this business
Come visit your local Baskin-Robbins at 1552 Rand Rd in Des Plaines, IL for flavors for everyone, every day, and cakes for every occasion. Seize the Yay and order online today.
Location details
1552 Rand Rd, Des Plaines, IL 60016, Des Plaines, IL, 60016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 10:00 p.m. | |
| Tue | 4:00 a.m. to 10:00 p.m. | |
| Wed | 4:00 a.m. to 10:00 p.m. | |
| Thu | 4:00 a.m. to 10:00 p.m. | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 4:00 a.m. to 10:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
This was my first time going to this location and it’s the absolute LAST! I ordered an Oreo shake and the man gave me chocolate. I said this is not what I ordered and he said,”yes, you said chocolate so that’s what I’m giving you” I didn’t even drink the shake and said I’m sorry but I want the Oreo shake I ordered. Another person also stepped in and let him know that she also heard me say that I wanted an Oreo shake. He kept saying that if I wanted an Oreo shake I would have to pay again. What sense does that make ?
Ordered ice cream (2 quart bundle of two specified flavors). I received one quart of a flavor that was not close to one that I ordered, and one box of BARS. I asked for a redelivery and they delivered the wrong items again. I had a friend stop in the store (they were on the way to visit) and stopped in to try and buy us coffee. One decaf black, and one triple shot espresso. (Literally three shots espresso in a cup.) They put the three shots in the DECAFFEINATED coffee. The people that work here do not listen, and refuse to f... read more
I recently ordered a small ice cream cake from here. Unfortunately, it was poorly shaped and the cake itself was dry and had an unpleasant flavor. Lesson learned, this is the first and last time I will be ordering from here.
There are hardly any flavors. They are all out of stock. They don’t even have vanilla. There are choices on the drive through menu that they actually don’t even have to sell.
That young girl with the dark hair needs too obtain a new job .....outside of customer service , wow. The smallest ice cream ever If that's a scoop I need my hat Lost me as a customer
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 3.3 star rating with 59 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 10:00 p.m.
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