This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Stephens City, VA
About this business
Location details
760 Warrior Dr, Stephens City, VA 22655, Stephens City, VA, 22655, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 5:00 a.m. to 10:00 p.m. | |
| Sun | 5:00 a.m. to 10:00 p.m. |
This place is always filthy, out of stock of everything, and the staff never have a clue what's going on! Last night the girl actually scooped a MOTH into my ice cream and then acted like she didn't see it! My husband couldn't get any ice cream since they didn't have any spoons left and when we said something the employees looked like they were surprised that we were upset! DO YOURSELF A FAVOR AND GO SOMEWHERE ELSE!!
The reason I awarded this Baskin-Robbins store a 5-star rating is the context in which the experience occurred. Two nights prior, at approximately 7:30 p.m., I contacted the store regarding an edible photo cake. I inquired about the availability of pickup at a specific time. However, the online ordering system only permitted me to select a pickup time of 48 hours later and no earlier. The employee on the phone at the time informed me that photo cakes can be delivered to the store and prepared for pickup from noon. On the day... read more
Who cleans the blenders almost an hour before they close? So you only offer half your menu for tge last hour... thats dumb.
I had to give at least 1 star but I wish I could have given this Baskin Robbins a big fat zero. Everytime I go there they are out of something whether it be hot chocolate, whip cream, cherries etc. Some of the staff is great but some act like they don't have enough strength to scoop out the ice cream. When that happens your not given your proper amount to be scooped resulting in a smaller scoop. Today I went there and the young man wasn't even wearing gloves while scooping ice cream. I had to ask " aren't you suppose to be w... read more
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 2.6 star rating with 25 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 10:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com