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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Elizabethtown, KY
About this business
Come visit your local Baskin-Robbins at 4971 Dixie Hwy in Elizabethtown, KY for flavors for everyone, every day, and cakes for every occasion. Seize the Yay and order online today.
Location details
4971 N Dixie Hwy, Elizabethtown, KY 42701, Elizabethtown, KY, 42701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Baskin-Robbins has been consistently delivering great ice cream since I was a child, and the prices are reasonable for the nostalgia and flavor. Bubble gum ice cream will forever be my go-to, and for now, this location has it...
It was 9:18 PM when we walked in and saw that someone had mopped the floors so I asked is this still open and the boys said yes ma’am. Then a girl comes from the back and asked why are we in there and he said because we close at 9:30 and she says no we close at 9 and so while we are standing there about to order, they tell us we have to leave because they closed at nine and the girl said someone else was supposed to close the door and they didn’t. But yet there were people in drive-through. Very rude. Coming from someone who... read more
I was first in line in the drive thru and asked to wait for 20 minutes. Now I’m at a 45 minute wait and counting (20 waiting to order at the drive thru). The team could not multitask, especially the drive thru person, so I came inside. Everyone looks like they hate their job and I’m in a long line again… no one has urgency, all of the tables are a mess and the floor desperately needs swept. Will not come back.
Walked in into Baskin-Robbins waiting for a good 10mins and not one of the young workers knowledge or say I’ll be with you in a moment. I should go back and educate them on how to do customer service if the owner is going hire young people they need to teach them how to do customer service when people coming in Not ignore your customers because we’re the one who buying or picking up food or ice cream from the company.
We ordered several cakes in the past and did so again for a milestone celebration. But this time the ice cream cake smelled and tasted freezer-burnt. We tried but it was inedible. First time this ever happened. First time I had no cake for my guests. Next day we called the store to inform them of this, the manager refused to believe there was a problem with the cake and wanted pictures ( how do you capture bad smell on camera?). At my insistence that there was something "off" with the cake, we were told to return the cake if... read more
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 4 star rating with 252 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 10:00 p.m.
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