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Come visit your local Baskin-Robbins at 12418 La Grange Rd in Louisville, KY for flavors for everyone, every day, and cakes for every occasion. Seize the Yay and order online today.
12418 La Grange Rd Suite #155, Louisville, KY 40245, Louisville, KY, 40245, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 10:00 p.m. | |
Tue | 11:00 a.m. to 10:00 p.m. | |
Wed | 11:00 a.m. to 10:00 p.m. | |
Thu | 11:00 a.m. to 10:00 p.m. | |
Fri | 11:00 a.m. to 10:00 p.m. | |
Sat | 11:00 a.m. to 10:00 p.m. | |
Sun | 11:00 a.m. to 10:00 p.m. |
Frustrating experiences here under new owners. Earlier I went to use coupon type I have used before at other locations many times no issues, and here before. But here was told it wasn’t correct after I’d been rung up and when I mentioned I’ve used before the manager was rude and unwilling to help in any way to fix the situation. Left frustrated by it, and the prices here are way too high - $6+ for one scoop? Definitely would recommend the Middletown location first.
I NEVER write reviews. This place is to be avoided at all costs. The prices are outlandish per scoop of ice cream. The Lemon Custard ice cream, which my daughter had loved at another location, had SOURED. The gentleman behind the counter, who I believe to be the owner, even seemed uncomfortable selling the 2scoops to my daughter. I hope this place goes out of business.
The past few times I have been there, they have given me low-quality customer service. The employees do nothing to make you feel welcome as you walk in the door, or throughout your entire time in the store. They seem upset every time I pull out my phone to use my Baskin Robbins reward points. On our last visit, they charged three extra items to our order that we did not purchase. When we tried to address that with them, they argued with us and were reluctant to give us our money back.
High not good ice cream was melted
Bought 1 small milkshake and 1 scoop of ice cream for over 14 dollars! What? I said if my milkshake was 6. Something, how is this possible? He said, whipped cream 1.00, and m& m’s on the scoop was 1.00. We counted 7!!!!! 7 m&m’s for 1.00? Inflation is not this bad. Plus, the milkshake was not a milk shake. It was a milky diluted mess. Buys beware. This is horrible.
Baskin-Robbins has a 3.4 star rating with 132 reviews.
Baskin-Robbins is closed now. It will open at 11:00 a.m.
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