Baskin-Robbins's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Baskin-Robbins

3.0

About this business

Come visit your local Baskin-Robbins at 5701 Columbia Pike in Falls Church, VA for flavors for everyone, every day, and cakes for every occasion. Seize the Yay and order online today. 

Location details

5701 Columbia Pike, Falls Church, VA 22042, Falls Church, VA, 22042, United States

Get directions
WeekdayScheduleStatus
Mon4:30 a.m. to 10:00 p.m.
Tue4:30 a.m. to 10:00 p.m.
Wed4:30 a.m. to 10:00 p.m.
Thu4:30 a.m. to 10:00 p.m.
Fri4:30 a.m. to 11:00 p.m.
Sat4:30 a.m. to 11:00 p.m.
Sun4:30 a.m. to 11:00 p.m.
3.074 reviews
Select a rating
Jeremy Sinton's profile image
Jeremy Sinton 
on Google
2 months ago

Ordered a cake for a party on Christmas. We were told on the phone that they were open until 5 on Christmas, so we had the pickup at 3. Went to pickup the cake and they were closed and nobody was there. Tried calling the number for over a week and nobody would ever answer, so we finally went in person to speak to somebody about what happened. Manager tried to just hand us the cake, which was completely deformed and probably inedible at this point, as if nothing had happened. We obviously refused the cake and asked for a refu... read more

Cortney Lynn's profile image
Cortney Lynn 
on Google
4 months ago

I ordered delivery tonight and I get a phone call from my delivery service saying that Baskin Robins doesn't have what I ordered. How do you not have vanilla, chocolate and banana?! That's ridiculous. It's simple and basic. A banana split is the most basic thing ever. Why would you force me to cancel my order?! I'm pissed. If you really didn't have it, then it shouldn't be on your menu for selection!!!!! Horrible service. Never ordering again. 

Sasha Buchanan's profile image
Sasha Buchanan 
on Google
5 months ago

Every single time I have come to this Baskin-Robbins in the last 1.5-2 years, they don’t have sugar cones. I don’t understand how that’s possible. I even called ahead once to see if they had sugar cones and was told yes only to get there, and they didn’t. I once asked at the drive-thru if they had sugar cones and was told they did. I ordered my cone and was about to be handed a waffle cone at the window. Smh I thought there must’ve been a shortage of sugar cones or something, but I’ve been able to get sugar cones in this tim... read more

Sabawoon Hanan's profile image
Sabawoon Hanan 
on Google
10 months ago

I recently visited this ice cream shop and was thoroughly unimpressed. The selection was limited, with a very small scope of flavors to choose from. But what really made my experience terrible was the service. The staff seemed uninterested and unfriendly, making me feel like I was a bother for even being there. Needless to say, I would not recommend this place to anyone. In fact, I would rather drive a few miles out of my way to buy ice cream from a different shop than return to this one. Save yourself the disappointment and... read more

Autumn Perez's profile image
Autumn Perez 
on Google
a year ago

You’re already spent and six dollars for one scoop of ice cream and then they turn around and charge you a dollar for a little bit of sprinkles I mean not even a tablespoon!! And then I’m waiting after he gives me the ice cream that he realizes oh do you wanna spoon like yeah no I thought I’d eat it with my hands. Some people are just dumb. 

View all google reviews

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 3 star rating with 74 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com