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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Cockeysville, MD
About this business
Location details
11121 York Rd Suite F, Cockeysville, MD 21030, Cockeysville, MD, 21030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 9:00 p.m. | |
| Tue | 5:30 a.m. to 9:00 p.m. | |
| Wed | 5:30 a.m. to 9:00 p.m. | |
| Thu | 5:30 a.m. to 9:00 p.m. | |
| Fri | 5:30 a.m. to 9:00 p.m. | |
| Sat | 5:30 a.m. to 9:00 p.m. | |
| Sun | 5:30 a.m. to 9:00 p.m. |
I USED to visit this Dunkin / B & R often but will NEVER go there again. The workers there are nasty! There is NO customer service at all. I asked to speak to the manager and the woman refused to let me do so. She indicated that the manager wasn't interested in speaking to me. She even said she didn't care if she was going to lose my business. I called the corporate office to make a complaint and was told I would receive a call in 24-48 hours. I did not. I called corporate again and was told they are sorry and would escalate... read more
These Baskin is the worst for filling scoop of ice cream. They 20% lower than usual store I been. How dunkin franchise allow them and put no restriction on store.
My kid ordered 2 two scoops of ice cream, gives two different flavors. Guy at the counter gave him one scoop. I realized it after I paid. I tell the guy he messed up and ask for the second scoop since he messed up. He gives me the second scoop and then tries to make me pay full price for a second scoop (so $4 each instead of $6 for two scoops). Even though it was his error, I didn't expect the scoop for free, just as much as it would have been if he'd done the two scoops like he was supposed to. His only response was that he... read more
Came in, nobody was at the counter. Waited a few minutes, a guy finally comes out, asks what I want. I tell him, and he’s just standing there doing something on his phone, not saying anything. Someone else is there trying to pick up an order and talking to him, he’s ignoring her too for his phone. I left.
Ice cream was good and the staff was friendly. The waffle comes seemed as though they were expired as they were quite chewy.
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 3.3 star rating with 15 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 9:00 p.m.
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