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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Columbus, OH
About this business
Come visit your local Baskin-Robbins at 3788 W Broad St in Columbus, OH for flavors for everyone, every day, and cakes for every occasion. Seize the Yay and order online today.
Location details
3788 W Broad St, Columbus, OH 43228, Columbus, OH, 43228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
Pulled up at 8:15, and even though it closes at 9pm, the doors were locked. We were told at the drive thru that "the Baskin side is closed down". A few minutes early, fine. Almost an hour?
The cake itself tasted fine (and at least the flavors were correct). The real disaster was everything else. The ordering process was a mess—two different people gave conflicting information, no one could answer a simple question over the phone, and the cake ended up at the wrong location, forcing an extra drive across town. All of that might have been almost forgivable if I hadn’t paid $70 for a cake that looked like a kindergarten art project. The printed image on top? Bubbly, warped, and misshapen—like it had been applied ... read more
The cake itself tasted fine (and at least the flavors were correct), but I’ll let the pictures do the talking. The real disaster was everything else. The ordering process was a mess—two different people gave conflicting information, no one could answer a simple question over the phone, and the cake ended up at the wrong location, forcing an extra drive across town. All of that might have been almost forgivable if I hadn’t paid $70 for a cake that looked like a kindergarten art project. The printed image on top? Bubbly, warpe... read more
The ice cream is good BUT the workers must be unable to read because everytime I place an order through DoorDash it is NEVER right. Not even the right ice cream. Good luck ordering here.
Unbelievably rude staff, the manager refused to get on the phone with me about a price issue and the employee actually hung op on me. This location is price gouging and is charging $107 for an ice cream cake that is sold for $39.99 in other locations (the exact same cake and size). I will be calling the corporate number to complain about this location. Totally unprofessional and I’m shocked at the response from this staff. What a horrible business model.
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 1.8 star rating with 34 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 9:00 p.m.
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