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Baskin-Robbins

2.9

About this business

Come visit your local Baskin-Robbins at 1545 Nashville Pike in Gallatin, TN for flavors for everyone, every day, and cakes for every occasion. Seize the Yay and order online today. 

Location details

1545 Nashville Pike Suite 101, Gallatin, TN 37066, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat5:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
2.992 reviews
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Justin Casey's profile image
Justin Casey 
on Google
4 days ago

The guy at the counter was nice. He checked in the back for a certain flavor even when we didn't even ask him to. The lady that checked us out on the dunking side was nice too, and helped me figure out baskins excruciatingly frustrating app payment system. They were great. But what WASNT great was that most of the flavors weren't labeled, the freezer was a mess of ice, with freezer burnt ice in some of the ice cream. Could use a good melt and clean. All the ice cream was sat weird in the freezer like the holders were broke. ... read more

Deanna Steward's profile image
Deanna Steward 
on Google
5 days ago

To piggy back off my husbands, who stated he believed the worker quit. 6:30 on a Friday night!! When we entered the place was empty. One worker in Dunkin side and one worker in BR side. Out of the 20 something icecream flavors maybe 5 max were labeled. When I asked what a flavor was the employee replied with only “ I don’t know” and was just super stand offish. We finally did order without knowing what flavors we got and went to sit outside. While walking out another couple was walking in and the employee then loudly says “t... read more

Tyler Steward's profile image
Tyler Steward 
on Google
6 days ago

Pretty sure dude walked out and quit with everyone waiting at counter 

Kayla bransford's profile image
Kayla bransford 
on Google
2 weeks ago

I just went through the drive-through and a lady over the speaker. Tried to tell me they don’t serve chocolate ice cream. I’ve been coming to Baskin-Robbins my whole life and have always ordered chocolate ice cream. I said so are y’all just out for today or what and she goes” ummm well pretty much.” Not good customer service and I know they serve chocolate ice cream??! 

SamJoe Error's profile image
SamJoe Error 
on Google
3 weeks ago

Upkeep of the store was questionable. The place was poorly lit, and the cleanliness in some areas was questionable. The worker inside looked and sounded rather tired. Good ice cream though 

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Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 2.9 star rating with 92 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close at 10:00 p.m.  

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