This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Bernalillo, NM
About this business
Location details
195 US-550, Bernalillo, NM 87004, Bernalillo, NM, 87004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
Don’t waste your time! They say online they close at 10 and they were already closed at 9. There was a girl at the window who claimed they did not have bananas nor pralines ice cream only because they were rushing ready to go already cleaning at 9 and did not want to make my order. They are lazy and hindering the company from making money. I can imagine how many times they have done that before! LAZY you get paid to work until 10! WHATS THE PROBLEM???
About once a summer we try this place for ice cream. In the last 5 years we’ve never had a great experience. Tonight I will say the young man working was pleasant which was a first, but 20 minutes to wait for one car ahead of us and to get 3 cups each with 1 scoop of ice cream is just too much. Sonic is down the road…
Every time we go here, we go away upset about something—either the pitiful selection, the fact that they close early, or the poorly trained staff! First they say they’re open until 10:00, but they lock their doors much earlier so you have to order through the drive through. Both donuts and ice cream in tubs are something you need to see!! Therefore over the intercom you have to inquire about what they have because you can’t see the product, and then they tell you they’re out or it’s been discontinued until you finally land o... read more
Came for a snack at 910pm store hours stated closes at 10pm we arrived doors were locked and the employees 2 young boys and 1 female were standing outside by the drive thru horseplaying and throwing artillery shells less then 100 ft. away from residents and other stores when they should be inside doing the job they were hired to, someone could have got hurt. Kids these days for real.
There seems to be a common theme here, always out of product and extremely rude employees. You applied for the job why are you upset I’m asking what flavors you have because all the flavors I’m interested in are out? Whoever is in charge of ordering ice cream and making sure it’s stocked needs to do better .
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 2.3 star rating with 116 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com