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Baskin-Robbins

3.4

About this business

Location details

7001 Matthews-Mint Hill Rd A, Mint Hill, NC 28227, Mint Hill, NC, 28227, United States

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WeekdayScheduleStatus
Mon5:30 a.m. to 8:00 p.m.
Tue5:30 a.m. to 8:00 p.m.
Wed5:30 a.m. to 8:00 p.m.
Thu5:30 a.m. to 8:00 p.m.
Fri5:30 a.m. to 8:00 p.m.
Sat6:00 a.m. to 8:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
3.4102 reviews
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Shelia Starr's profile image
Shelia Starr 
2 months ago

Came in and ordered two hot fudge sundae’s. I barely got five drops of hot fudge because there was none left in the pump and my husband got none. He looked at the employee and said oh well just charge me for two scoops instead of the sundae. I don’t know why but a two scoop hot fudge sundae is cheaper than just getting two scoops of ice cream? She should’ve explained that, but in any case she had an attitude like we did something wrong🤷‍♀️. We walked over to pay and under her breath she said wanna receipt? My husband said n... read more

Tracy's profile image
Tracy 
2 months ago

Horrible customer service . They act mad if you even come thru the door . Employees need to be recalibrated about how they get paid, it comes from the customers . Other choices are out there . CAROLINA CREAMERY IS ACROSS THE STREET. GO THERE, THEY SERVE YOU WITH A SMILE AND SAY THANK YOU. 

Anthony Anderson's profile image
Anthony Anderson 
4 months ago

I went to Baskin Robins in MintHill soon as I went in the waitor said a curse word under her breath, they had a paper stuck on the outside of the ice cream glass saying we have no spoons, I ask for a banana split they told me they didn’t have any bananas ‘ topping. I just want to let management know,I will not come back.Th 

Werner Santay's profile image
Werner Santay 
5 months ago

El servicio al cliente perfecto me gusto y todo el establecimiento muy limpio el parqueo es un problema cuando llevas una troca grande cuesta moverze en el parqueo. 

Micheala Grant's profile image
Micheala Grant 
5 months ago

The ice cream freezer has so much mold I am terrified to try anything i just left. 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 3.4 star rating with 102 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close at 8:00 p.m. 

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