Baskin-Robbins's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Baskin-Robbins

3.1

About this business

Location details

19 W 63rd St, Westmont, IL 60559, Westmont, IL, 60559, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.184 reviews
Select a rating
David Irwin's profile image
David Irwin 
2 months ago

Literally the worst customer service. Whoever was working at 9:14 pm on 10/8/25 need some serious training in dealing with customers. They were rude, joking on the ordering intercom and completely unintelligible. I hope the franchise owner reads this. 

Kevin Kehl's profile image
Kevin Kehl 
2 months ago

Great, fast service. Super friendly and helpful and I was impressed with overall. 

Lary Saladin's profile image
Lary Saladin 
5 months ago

Stopped in via drive through the other night to order a milk shake. Gave the kid at the window a $10 bill and he couldnt even figure out what change to give me when it tells him right on the register. He handed me incorrect change 3 seperate times before i had to tell him exactly what change to give 

Shoaib Zuberi's profile image
Shoaib Zuberi 
6 months ago
Diana L's profile image
Diana L 
6 months ago

This place is horrible! All tables were dirty and sticky. I asked for a wet rag to clean it myself and was told they didn't have one. Employees are super rude especially Monserrat. 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 3.1 star rating with 84 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close tomorrow at 12:00 a.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com