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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Fairfax, VA
About this business
Location details
12701 Shoppes Ln, Fairfax, VA 22033, Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 5:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
The ice cream here is absolutely delicious! There was a little confusion at first about where to place the ice cream order since the staff was busy handling lots of to-go orders. Once I placed my order, though, everything went quickly and smoothly. Definitely worth stopping by for a sweet treat!
Well, I can see why there are so many 1 star reviews, horrible experience on Thurs. Sept. 18, 2025 - wouldn't allow to split 2 different flavors in a fresh packed quart - always have been allowed to do it in the past - but not allowed now for some reason - tried to call and s/w the manager several times but no one ever picked up the phone and the mailbox was full
I called two days ahead of time to order an ice cream pie for a family member's birthday. When I went to pick it up, they couldn't find my order or any record of my order. I had a feeling something was off when the gentlemen who took my order over the phone didn't ask any questions, like what kind of pie crust or topping. I've had other issues in the past with this location. Other years, when I've gone to pick up they've had a hard time finding my order, but this was the first time they didn't have it at all. I definitely wo... read more
The workers who work around 11 am on Tuesdays ; do not know what they doing at all. My milkshake literally came out like water. Coffee was terrible as well! Smh
Victor is extremely unsanitary and doesn’t follow food safety protocols. He’s touching cones and serving the ice cream without gloves. I observed a lot of cross contamination and unhygienic practices in a matter of minutes. He was very rude and made what was supposed to be a nice experience for my family a very unpleasant experience. He served the cones falling apart and not scooped properly. The cones were served sloppy. The food safety should be observed at this location. Always have had a positive experience at this locat... read more
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 3.6 star rating with 86 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 10:00 p.m.
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