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Baskin-robbins
- Desserts
- Jacksonville, FL
About this business
Location details
741 Cassat Ave, Jacksonville, FL, 32205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is so ran down. They never have bananas for banana splits. The ice cream is always freezer burnt. The lobby is never open so you cant tell what ice cream they have avaliable nor see the selection of donuts. Save your time and money go to Dairy queen or Krispy Cream and for the love of God fix your speaker in the drive thru.
I waited over 20 minutes after being pulled out of the drive-thru, and the manager didn’t even acknowledge the delay after 15 minutes while we were waiting on our drinks. To make matters worse, the drinks weren’t mixed properly at all. The customer service was really poor this time. Normally, I don’t have issues here, but these three employees just dropped the ball. Honestly, I’m left wondering why I paid $30 for drinks that were barely made right. Very disappointing experience. This just happened 6/9/2025 at 12:30-1:00PM
They are always out of ice cream specifically chocolate chip. Who ever is doing inventory isn’t doing it right. Also whoever just answered the phone was very rude!
Frequently asked questions about Baskin-robbins
How is Baskin-robbins rated?
Baskin-robbins has a 3.1 star rating with 246 reviews.
When is Baskin-robbins open?
Baskin-robbins is closed now. It will open on Monday at 9:00 a.m.
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