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Baskin-robbins
- Desserts
- Jacksonville, FL
About this business
Location details
719 Atlantic Blvd, Jacksonville, FL, 32233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
🚨🚨The manager Summer is an absolute joke at best she will take your money give you ruined caked due to their faulty freezers the duck a dodge you after promising a refund that will NEVER be refunded I to like Baskins but if it’s something for an important event I implore you to please please choose another location we went twice for the refund that was promised and both time she ducked and dodged us going so far as to telling me to just “figure it out on the app that’s how you paid for it so idk how to refund you” her exac... read more
I totally agree with the last comment. So many thing aren’t good. Tons of ice cream had the frost that’s caked on their freezer that has fallen in the ice cream. We went tonight and literally bought a quart at of the freezer because the younger white boy with long hair was hanging down in the ice cream when he was scooping the persons order from drive thru. NO THANK You. Put it in a ponytail - wear a hair net. Have some standards. Totally unacceptable. I literally grab my camera so yall could see his long black hair hanging ... read more
Drove 40 minutes to get to this location because the one on the other side of town had the same problems as this location. EVERYTHING IS OUT OF STOCK. I tried calling multiple times during my drive over, no answer. I tried placing an online order through the app and it kept erroring out. I finally get there. No one is in the store yet still no answer. Cappuccino blast? Out. Jamocha? Out. Wild and reckless sherbet? Out. Trolli sherbet? Out. Why is this place even open?
Close this place immediately. Just went through for a milkshake. No cookie dough ice cream. Fine. No chocolate ice cream….WHAT!? ok fine cookies and cream it is. First of all she gave the wrong size. Whatever. Get home and it literally tastes like chocolate milk. WHAT ICE CREAM PLACE DOESN'T HAVE CHOCOLATE ICE CREAM? kill it with fire. Start over. Whoever runs this place should be ashamed
This location customer service and personal standards has declined significantly over the last year. During my last visit one of the employees was eating the merchandise at the cash register. She was dressed in sweat pants and wearing a shirt that was probably a few sizes too small. Not something you want to see at a place of business.
Frequently asked questions about Baskin-robbins
How is Baskin-robbins rated?
Baskin-robbins has a 3 star rating with 125 reviews.
When is Baskin-robbins open?
Baskin-robbins is open now. It will close at 6:00 p.m.
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