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Baskin-robbins
- Desserts
- Downingtown, PA
About this business
Location details
376 W Uwchlan Ave, Ste 113, Downingtown, PA, 19335, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered a birthday cake for an 18th birthday, 2 weeks in advance (store requires 48-hours notice), and they forgot to make the cake. On top of that, they needed to call the supervisor of the store to get approval to issue a refund for a product that we ordered and was never made. Ultimately, we got the refund, but were left to scramble for a cake thanks to this incompetency. We've ordered many cakes from this location without a problem, but unfortunately, this was the final time as we will take our money elsewhere.
The atmosphere is awesome here, the workers are so nice and attentive!
I ordered a unicorn cake for my daughter’s unicorn-themed birthday party 3 days in advance through their online system. I received a confirmation email and everything seemed fine. However, when I went to pick it up on the day of the event, they told me that they **never received the order**. No solution was offered, and my daughter's birthday theme was **completely ruined**. I won’t be ordering from here again. **Very disappointed!**
Have ordered both in store and through door dash...since there are new owners, customer service and quality are non-existent. I ordered a bagel with extra cream cheese and got a scraping. I asked for more, and was told that is all they are allowed to use. I offered to pay for it and was refused. I'm sorry, you won't allow me to purchase this? The door dash orders are always wrong, missing something or incomplete in some way. I know that when Ed owned the store, and Tammy and Mindy were there, it was great! We will order from... read more
Frequently asked questions about Baskin-robbins
How is Baskin-robbins rated?
Baskin-robbins has a 3.3 star rating with 68 reviews.
When is Baskin-robbins open?
Baskin-robbins is closed now. It will open at 9:00 a.m.
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