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Baskin-robbins
- Desserts
- Charlotte, NC
About this business
Location details
5029 Beatties Ford Rd, Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Got here at 615 6/7/26. We did an online order. When we got there the door was locked and they said drive through only. Ok. Pulled up to the drive through and they told me they were out of everything and asked if I could cancel my online order. What the hell? Who owns this crap?
Got here at 615 6/7/26. We did an online order. When we got there the door was locked and they said drive through only. Ok. Pulled up to the drive through and they told me they were out of everything and asked if I could cancel why online order. What the hell? Who owns this crap?
I recently visited Dunkin’ to inquire about ordering a custom ice cream cake and was disappointed with the customer service I received. Cathy, the manager, informed me that there was no way to customize a cake at this time or in the foreseeable future. However, there was a sign displayed on the freezer advertising custom cakes, which made the response confusing. When I asked who makes the cakes and when they might be available, Cathy stated that she didn’t know. While I understand that policies and availability can change, I... read more
Customer Service improvements are needed as well as service wait times. Overall the products are good..
Frequently asked questions about Baskin-robbins
How is Baskin-robbins rated?
Baskin-robbins has a 3 star rating with 78 reviews.
When is Baskin-robbins open?
Baskin-robbins is open now. It will close at 6:00 p.m.
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