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Baskin-robbins

4.3

About this business

Location details

14371 Warwick Blvd, Warwick-Denbigh Shoppig Ctr, Newport News, VA, 23602, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3352 reviews
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C L's profile image
C L 
on Google
3 weeks ago

There's a young man who's in there all the time by himself. Just to describe him, not sure if he's black or bi racial,wear glasses and afro type hair. Just to make sure I have the right person he comes off always angry, unfriendly and unpleasant. I've been in several times tried to make friendly conversations with him but he always come off not willing to engage. It's very disappointing to come into a ice cream shop with an unhappy employee. This is the very place an (ice cream shop) where everyone should feel happy. 

Kristine “Stay_Strong”'s profile image
Kristine “Stay_Strong” 
on Google
a month ago

Ice cream was delicious. Small portions especially the ice cream flight. They didnt have the waffle "chips" so they broke up a waffle bowl. I asked for the rest of the broken pieces because I wanted to use it like nacho chips. But they didn't either want to or they didn't hear me. I spent $42 and it wasn't worth it. 

Marie Nelson's profile image
Marie Nelson 
on Google
3 months ago
Ann Cortez's profile image
Ann Cortez 
on Google
4 months ago

No customer services skills at all. Omg the rudeness 

Sarah Olo's profile image
Sarah Olo 
on Google
4 months ago

I think the people who work there are very nice but to be honest the ice cream portions are really small for what you pay. I asked for two scoops and it looked like a portion of one. I’ve been to other Baskin-Robbins that give you a decent size scoop for your money. Prices are expensive here but I guess we’re paying for the brand. It’s messy how they serve sometimes with ice cream dripping down the sides of cups or waffle cones. I see they been renovating but it still looks a little unkept around the customer area. 

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Frequently asked questions about Baskin-robbins

How is Baskin-robbins rated?

Baskin-robbins has a 4.3 star rating with 352 reviews. 

When is Baskin-robbins open?

Baskin-robbins is closed now. It will open at 9:00 a.m. 

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