Baskin-robbins

Kristine “Stay_Strong” 

on Google

a week ago

Ice cream was delicious. Small portions especially the ice cream flight. They didnt have the waffle "chips" so they broke up a waffle bowl. I asked for the rest of the broken pieces because I wanted to use it like nacho chips. But they didn't either want to or they didn't hear me. I spent $42 and it wasn't worth it. 

Ann Cortez 

on Google

3 months ago

No customer services skills at all. Omg the rudeness 

Sarah Olo 

on Google

3 months ago

I think the people who work there are very nice but to be honest the ice cream portions are really small for what you pay. I asked for two scoops and it looked like a portion of one. I’ve been to other Baskin-Robbins that give you a decent size scoop for your money. Prices are expensive here but I guess we’re paying for the brand. It’s messy how they serve sometimes with ice cream dripping down the sides of cups or waffle cones. I see they been renovating but it still looks a little unkept around the customer area. 

Diane Dunkelberger 

on Google

a year ago

I found that the ice cream tubs needed to be scraped down. The employees are scooping by digging down the center Instead of around the edges. The scoops were soft and not nice and round. There were the occasional ice crystals in the scoops. I have seen better scooped tubs. These were a mess. I worked for a Baskin-Robbins store for years 27 yearsago so I know how things should be done and your employees are lacking. I don't know how your district person let's this get by.