This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Baskin-robbins
- Desserts
- Staunton, VA
About this business
Location details
1028 Richmond Ave, Ste 101, Staunton, VA, 24401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There's items on the menu listed in the store that they don't carry. The people working were rather rude and had an attitude. Their waffle cones are stale. Do yourself a favor and just go to one of the many mom and pop ice cream shops around.
I went inside and ordered a milkshake. For starters, had to wait 10 minutes before the staff even acknowledged us. The girl making my milkshake filled it 3/4 way, and instead of adding more milk or ice cream to fill it up she added SINK WATER to the blender, swished it around, and then put it in my milkshake. Right in front of me. I’d hate to see what the staff does when no one is watching… $6 for a milkshake with sink water in it. Pure laziness and carelessness
So I've been driving to work through this area for over 12 years. I stop here frequently primarily for Dunkin donuts side of things, which is normally great. HOWEVER, every single time I've tried to get Baskin Robbins ANYTHING, it's a horrible experience. They rarely have anything on the menu, other than a few ice cream flavors. They always have the "seasonal" flavor poster hanging up, but each and every single time I've tried to order it, they NEVER, EVER, NOT EVEN ONCE have it. If you don't participate in the chain options... read more
So I've been driving to work through this area for over 12 years. I stop here frequently primarily for Dunkin donuts side of things, which is normally great. HOWEVER, every single time I've tried to get Baskin Robbins ANYTHING, it's a horrible experience. They rarely have anything on the menu, other than a few ice cream flavors. They always have the "seasonal" flavor poster hanging up, but each and every single time I've tried to order it, they NEVER, EVER, NOT EVEN ONCE have it. If you don't participate in the chain options... read more
great ice cream, terrible customer service
Frequently asked questions about Baskin-robbins
How is Baskin-robbins rated?
Baskin-robbins has a 3.1 star rating with 53 reviews.
When is Baskin-robbins open?
Baskin-robbins is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com