Baskin-robbins's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Baskin-robbins

3.1

About this business

Location details

1028 Richmond Ave, Ste 101, Staunton, VA, 24401, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.155 reviews
Select a rating
Kristina Bliss's profile image
Kristina Bliss 
on Google
a month ago

Walked in and saw only employees in store but nobody acknowledged me. Okay. I stood at the counter for awhile, still they ignored me. Hmm. I sat in the chair to nap and someone called out the mobile order, of course addressing the only non-employee in the store (me) but not directly. They were as rude to me as they possibly could be in a passive aggressive manner. Maybe this store is trying not to make a profit? 

Tami Morris's profile image
Tami Morris 
on Google
3 months ago

Great service good ice cream 

Carrie Bryce's profile image
Carrie Bryce 
on Google
10 months ago

There's items on the menu listed in the store that they don't carry. The people working were rather rude and had an attitude. Their waffle cones are stale. Do yourself a favor and just go to one of the many mom and pop ice cream shops around. 

Peyton Coffey's profile image
Peyton Coffey 
on Google
11 months ago

I went inside and ordered a milkshake. For starters, had to wait 10 minutes before the staff even acknowledged us. The girl making my milkshake filled it 3/4 way, and instead of adding more milk or ice cream to fill it up she added SINK WATER to the blender, swished it around, and then put it in my milkshake. Right in front of me. I’d hate to see what the staff does when no one is watching… $6 for a milkshake with sink water in it. Pure laziness and carelessness 

Phdeems Phisch's profile image
Phdeems Phisch 
on Google
a year ago

So I've been driving to work through this area for over 12 years. I stop here frequently primarily for Dunkin donuts side of things, which is normally great. HOWEVER, every single time I've tried to get Baskin Robbins ANYTHING, it's a horrible experience. They rarely have anything on the menu, other than a few ice cream flavors. They always have the "seasonal" flavor poster hanging up, but each and every single time I've tried to order it, they NEVER, EVER, NOT EVEN ONCE have it. If you don't participate in the chain options... read more

View all google reviews

Frequently asked questions about Baskin-robbins

How is Baskin-robbins rated?

Baskin-robbins has a 3.1 star rating with 55 reviews. 

When is Baskin-robbins open?

Baskin-robbins is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com