Baskin-robbins's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Baskin-robbins

2.8

About this business

Location details

6550 U.S. Highway 6, Portage, IN, 46368, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.879 reviews
Select a rating
Jenn Myer's profile image
Jenn Myer 
on Google
4 days ago

Clean but neither of the two employees seemed to be happy about their job. No greetings, offers to take orders etc. 

Tamika S.'s profile image
Tamika S. 
on Google
3 months ago

The staff here is young, lazy and full of attitude. They are constantly messing orders up, not responding promptly to drive through customers and lying about flavors in stock because they don't want to hand pack quarts! This location needs a whole new staff or a board on the doors! VERY UNPROFESSIONAL 

Karlie Jackson's profile image
Karlie Jackson 
on Google
3 months ago
Faris Azar's profile image
Faris Azar 
on Google
5 months ago

I make an order for photo cack image on 01/29/2025, and on party day 02/01/2025 i called them to delay it 1hr i surprised the order is not processed and they didn't even do like this type, they only thing they did is refund me, but this is not a good way for manager to deal with issues, they ruined my daughter birthday party, no body try to call me even before at least 1 day to give me a notification about that issue to deal with another place, the bad manager at all, he is out of states and no one in charge to follow up on ... read more

Andrea Williams's profile image
Andrea Williams 
on Google
5 months ago

Whoever worked the late shift on Thursday, January 30,2025, denied my sick 3 yr old daughter service because I arrived 10 min before closing. I will be contacting the manager and your corporate office due to your rudness toward my child. We had just left the hospital, and she only wanted their ice cream, which was a favorite. The lights were turned off in my face while trying to place an order, and she refused to make a small kids ice cream cup. How much lazier can a person get when closing is at 10pm. Not your time. 

View all google reviews

Frequently asked questions about Baskin-robbins

How is Baskin-robbins rated?

Baskin-robbins has a 2.8 star rating with 79 reviews. 

When is Baskin-robbins open?

Baskin-robbins is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com