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Baskin-robbins

4.2

About this business

Location details

300 Union Ave, Grants Pass, OR, 97527, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2322 reviews
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Bobby Hoggatt's profile image
Bobby Hoggatt 
2 months ago

I don't usually have issues with orders from this store until tonight. I ordered 2 scoops of peanut butter chocolate ice cream with peanut butter almond toppings. I got skimped on my toppings this time; it looks like it wasn't worth my money. It literally looks like I have a teaspoon of each topping, and only on the top. I don't go to basket Robbins to order cheap Ice cream. 

Alicia Martin's profile image
Alicia Martin 
4 months ago

I’m quite annoyed with this Baskin Robbin. And this is NOT the first time that this has happened. We sat in line, with only 3 cars ahead of us, and by the time we got to the window. We have been patiently waiting for over 40 minutes. The employee proceeds to tell me that the car ahead was the last customer they were serving. Obviously upset, I expressed that we waited for over 40 minutes and that I didn’t understand why we couldn’t be served, especially with nobody left behind us. The two cars behind us backed out and left b... read more

Dawn Rilveria's profile image
Dawn Rilveria 
4 months ago

Please get better employees that can make a decent item cause if I’m paying 6 plus dollars for a sundae then it better be worth it! And 1$ or less for a one scoop…what is it a baby scoop? Come on!! 

Valerie Prins's profile image
Valerie Prins 
5 months ago

This store is very poorly run. The employees are nice but store management leaves a lot to be desired. They do not care about customer satisfaction, only their bottom line. Employees don’t get to take breaks or get lunch breaks. Management is very degrading to them and expects them to pick up the pieces when management fails to do their job. I wish I would have listened to “word around town” before letting my daughter work there. 

Kiotsuke Ray's profile image
Kiotsuke Ray 
5 months ago

Sold me two quarts of frozen foam. Ice cream melts probably from a power outage and then refreezes. Then sell it to some unsuspecting schmuck.. like ME!!!!!!!!!!! 

Frequently asked questions about Baskin-robbins

How is Baskin-robbins rated?

Baskin-robbins has a 4.2 star rating with 322 reviews. 

When is Baskin-robbins open?

Baskin-robbins is closed now. It will open at 9:00 a.m. 

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