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Baskin-robbins

4.2

About this business

Location details

300 Union Ave, Grants Pass, OR, 97527, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2319 reviews
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Valerie Prins's profile image
Valerie Prins 
on Google
2 weeks ago

This store is very poorly run. The employees are nice but store management leaves a lot to be desired. They do not care about customer satisfaction, only their bottom line. Employees don’t get to take breaks or get lunch breaks. Management is very degrading to them and expects them to pick up the pieces when management fails to do their job. I wish I would have listened to “word around town” before letting my daughter work there. 

Kiotsuke Ray's profile image
Kiotsuke Ray 
on Google
3 weeks ago

Sold me two quarts of frozen foam. Ice cream melts probably from a power outage and then refreezes. Then sell it to some unsuspecting schmuck.. like ME!!!!!!!!!!! 

Damien Mckinney's profile image
Damien Mckinney 
on Google
a month ago

I'll be the first one to admit it Baskin Robbins is the best ice cream and belive me I try alot of brands from the store and it just don't compare to Baskin robbins! Softest ice cream around see if you want soft ice cream from the store you got to whip it up with a spoon by time I do that I just made such a mess all over the floor so I prefer to pay alittle bit more vs the store. Last time I was at Baskin robbins it was two summers ago and it was hotter than a mother out! I like my ice cream all different way some time in a ... read more

Porcia Metcalf's profile image
Porcia Metcalf 
on Google
2 months ago

We like the ice cream here, everything is really good. However, I am leaving a 2 star because tonight's experience was annoying. Communication between employees is key, and is lacking here. The girl handing us our ice cream through the window didn't know what shake was what flavor. They looked similar, and it was dark so I asked her. She replied "I'm not sure, I didn't make it sooooo" Who says that to a customer? I am a very polite person, I use my manners every time I speak, so there was no reason for her to say that to me.... read more

Bryenna McCallan's profile image
Bryenna McCallan 
on Google
3 months ago
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Frequently asked questions about Baskin-robbins

How is Baskin-robbins rated?

Baskin-robbins has a 4.2 star rating with 319 reviews. 

When is Baskin-robbins open?

Baskin-robbins is closed now. It will open at 9:00 a.m. 

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