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Baskin-robbins
- Desserts
- Grants Pass, OR
About this business
Location details
300 Union Ave, Grants Pass, OR, 97527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We like the ice cream here, everything is really good. However, I am leaving a 2 star because tonight's experience was annoying. Communication between employees is key, and is lacking here. The girl handing us our ice cream through the window didn't know what shake was what flavor. They looked similar, and it was dark so I asked her. She replied "I'm not sure, I didn't make it sooooo" Who says that to a customer? I am a very polite person, I use my manners every time I speak, so there was no reason for her to say that to me.... read more
Took the family to have some ice cream, we got there before the lobby closed, but where told we needed to eat our ice cream in the car because they where closing in three minutes, and where rushed to order. I was always under the impression that as long as you are in the door before closing you would be served and be let out when finished. It also says nothing on Google about the lobby closing at 9 and drive thru open till 10. The employees where quite rude and acted as if we where a inconvenience.
I’ve been to Baskin Robbin’s quite a few times with my family and the service is always great and the workers there are really nice, but a few times I’ve been there I’ve noticed the way the manager treats her employees, being disrespectful right in-front of customers like we weren’t even there, and just has a really negative attitude. I feel like this manager needs to be replaced immediately to help ensure the best customer service possible.
Great service very freindly,and helpful ft
Frequently asked questions about Baskin-robbins
How is Baskin-robbins rated?
Baskin-robbins has a 4.2 star rating with 316 reviews.
When is Baskin-robbins open?
Baskin-robbins is open now. It will close at 6:00 p.m.
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