Bartonwoods Assisted Living's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bartonwoods Assisted Living

3.3

About this business

Location details

9472 Kochville Rd, Freeland, MI, 48623, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.321 reviews
Select a rating
Nicole Mielke's profile image
Nicole Mielke 
on Google
5 months ago

My mom was supposed to move in September 11th this year. We put down a deposit for her room $1900, which they had painted for her, but it was determined by her hospice nurse she was too sick to move to out of Great Lakes Rehab into Barton Woods. She passed on the 13th. After multiple conversations with Kelsey asking for at least a portion of our deposit back. I was always told she’d talk to Rebecca and get back with me. This never happened. So, in addition to losing my mom I also lost $1900. Or I guess you could say it cost ... read more

Meagan Sharrow's profile image
Meagan Sharrow 
on Google
7 months ago

DO NOT PRE PAY FOR CARE- no matter what discount you are promised! My grandmother prepaid for a year and was there for a month. Rebecca had promised that in prepaying for care, you would have a substantial discount and would lock in the rate to prevent rate increases. Their contract states that in the event of a death you would receive a full refund 30 days after the 30 days following a death. In a months time, this shady establishment mismanaged the funds and now we a have a court ordered judgement for them to pay us $51,74... read more

Kathy Shilling's profile image
Kathy Shilling 
on Google
7 months ago

It's taken me a long time to write this review. First I didn't want to jeopardize my getting my mom's money after we paid a years stay up front just to save a little money. My mom was all about saving money. Sadly she passed awayed shortly after residing at Barton Woods. Trying to get back money that was rightfully owed to our family took almost 18 months, court judgement, and lawyer fees. It was bad enough that I had lost my mom, but to have to deal with the excuses as to why we hadn't received her money. I'm just giving a ... read more

Amy Achtabowski's profile image
Amy Achtabowski 
on Google
7 months ago

Keep your family safe and avoid this place! 

Bev Stinson's profile image
Bev Stinson 
on Google
10 months ago

We are having the same problem another has had. 

View all google reviews

Frequently asked questions about Bartonwoods Assisted Living

How is Bartonwoods Assisted Living rated?

Bartonwoods Assisted Living has a 3.3 star rating with 21 reviews. 

When is Bartonwoods Assisted Living open?

Bartonwoods Assisted Living is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com