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Bar Code Graphics, Inc
- Printing Services
- Chicago, IL
About this business
Bar Code Graphics Inc. is a bar code service company which provides a variety of services related to bar code graphics, labels, laser printing.<br>
Location details
65 E Wacker Pl, #1800, Chicago, IL, 60601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please note that this company's *** (doing business as) name is Publisher Resources. Adding that here for the *** so people can actually find this page, and I submitted the info to the BBB because I think it should be added to this page.I purchased an **** by mistake from this company, then immediately contacted them to get a refund. I expected a quick refund and to be on my way. What I found were rude employees and layers of obfuscation in the company that are designed to avoid accountability or responsibility.The **** pass... read more
Helped me get through the process. Good communications.
Easy to understand and very helpful live support!
I had the worst customer service experience of my life today. As a small business owner, I cringe to think that a company this size is as unprofessional and unhelpful as they are. I was yelled at, hung up on, and told that I didn't know how to navigate a website that takes your credit card information first, and your order next. If you try to preview your order, you get charged, and you can't get a refund.
Business response:
We strive for 100% customer satisfaction for all of our clients and that is why we post our phone number on every page of our website. As part of the createbarcodes.com process, a LIVE preview is created every time data is entered. After this client completed the checkout for digital barcode files she called and immediately spoke to one of our representatives who spent ascertained she mistakenly ordered digital barcodes rather than printed labels. The customer service representative spent over 20 minutes on the phone and off... read more
Bar code Graphics, literally took advantage of me with my money and didn't do anything to resolve the problem. I ordered a isbn number through this company and it clearly states that you can use it on ******. There argument is that it states on their website you can't use our isbn on creatspace but you can on ******. When really it just says you can use the isbn on ******. I'm here to tell you if you can't use the isbn on creatspace you can't use it on ****** either so it's false advertising. They claim their $129 dollar pac... read more
Business response:
This client did not read our website nor terms. He neglected to state in his review that we we do offer refunds up to 7 days but he got back to us 30 days after purchase. His original order was placed on 2/6/17. In accordance to our contract with Bowker (ISBN Agency) we offer two packages for different types of self publishers. There are $55 and $129 packages. Our product description page CLEARLY states which package should be used for CreateSpace http://www.*****************/ . This language was put on our website after an ... read more
Frequently asked questions about Bar Code Graphics, Inc
How is Bar Code Graphics, Inc rated?
Bar Code Graphics, Inc has a 4.4 star rating with 42 reviews.
When is Bar Code Graphics, Inc open?
Bar Code Graphics, Inc is closed now. It will open tomorrow at 8:30 a.m.
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