Baptist & Wolfson Clay Emergency Room (ER)

Connie Lewis 

on Google

3 weeks ago

I would say you have better chances at good health care anywhere else. The grievances are long so buckle up. You'll have long wait times to get sent back, and usually they send back those who could have gone to an urgent care first INSTEAD of someone suffering from heart problems or breathing problems. You get sent back finally and sometimes you’ll be charged for a full room even if you’re treated in a hallway where all your medical history and information is aired out to everyone. HIPPA who? You’ll have care from some of th... read more

Kaile Cosic 

on Google

a month ago

I went into the ER at Baptist clay fleming island around 1215am I advised at check in that I am 8 months pregnant and have been going through oncology for a preexisting lump in my forearm with an inflamed epitrochlear lymph node. I also advised the reason I came into the ER was a lump appeared earlier today on my wrist and had been causing throbbing pain and had increased in size throughout the day. I was checked in triage when she saw the lump stated it was a ganglion cyst possibly only noting this because the lump was appa... read more

Cassandra 

on Google

a month ago

I had the unfortunate occasion to need to be seen at the Baptist Clay ER last night. From the moment I walked through the ER doors, all I received was compassionate, quality care. The security officers at the front (sorry I can't remember your names!) were great. They helped me into a wheelchair and got me into triage. Once the triage/treatment process began, I felt completely taken care of. The entire process was explained to me and I was treated with kindness that exceeded the general levels "customer service". My care tea... read more

Stacy Jiminez 

on Google

2 months ago

Went here tonight 5-10-25 and was just discharged. Did not like it whatsoever. I did not like my nurse. She was really rough with the IV taking it out. Once I was discharged, she walked in the room, snatched the blood pressure cuff off me and just snatched the IV out really hard. She needs just a little bit more training. She also kept the tourniquet on while taking my blood, which you’re not supposed to do. I gave them two stars because I liked the doctor, but not everyone else. I do not recommend going here. 

Kyle Rhodes 

on Google

3 months ago

The staff was incredible from triage to everyone in the ER. I’m giving two stars because the reception experience was unacceptable. My wife and I came in with our four-month-old who acutely could hardly breath after having been diagnosed with a respiratory infection 24 hours prior. We also let her the receptionist know he’d been exposed to RSV at daycare. The response to this information was dismissive and upsetting. We were asked to wait in the lobby with a baby that anyone who cared enough to look at could see that see nee... read more